Assistant Service Manager

Cartrefi Cymru Co-operative; Pwllheli; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Training and development opportunities

25 days annual leave rising to 30 days

Health and Wellbeing programme

Company pension

Benefits and discount platform

Blue Light discount card

Job summary

Cartrefi Cymru Co-operative in Pwllheli, Gwynedd is seeking an Assistant Service Manager to support people with learning disabilities and lead shifts alongside the Service Manager. The role includes rota-based work, occasional sleep-ins, and ensuring a safe, person-centred service.

You should have Level 3 in Health and Social Care (or be working toward it), a valid driving licence and willingness to travel. Welsh language is preferred.

Qualifications

• Experience working in social care with people who have learning disabilities.
• Level 3 Health and Social Care qualification or actively working towards it.
• Driving licence is essential and willingness to travel for meetings and training.
• Welsh language is preferred to communicate with Welsh-speaking service users.

Responsibilities

• Assist the Service Manager in day-to-day running of the service.
• Provide leadership to the team, monitor performance, and conduct 1:1s and appraisals.
• Deliver a safe, person-centred service and rota-based shifts (may include sleep-ins).
• Build positive relationships with stakeholders to support independence for people we serve.

Skills

Leadership

People management

Communication

Flexibility

Education

Level 3 in Health and Social Care

Job description

Come and make a real difference: we’re looking for an Assistant Service Manager to help make everyday remarkable for our friendly team in Pwllheli, Gwynedd.

We are dedicated to supporting those with learning disabilities to live a fulfilled and enriched life in the community, as a Assistant Service Manager, you can play a vital role in this.

Role: Assistant Service Manager

Location: Pwllheli, Gwynedd

Hours: 37 Hour Contract. Your shift pattern will include weekends and sleep-ins. 30 hours support & 7 hours supporting management.

Salary: £29,149.91pa, our sleep-in shifts pay at £60 per night and our travel expenses is paid 55p per mile

Contract: Permanent

What you’ll be doing:

In this role you’ll be working alongside the Service Manager to ensure a safe and caring service for the people we support and our colleagues. To do this successfully, you’ll be visible in the day-to-day operation of the service supporting duties in line with the requirements of the people we support. You’ll be working shifts on a rota basis which may include sleep ins. In the absence of the Service Manager, you'll have responsibility for the day to day running of the service. This will involve providing leadership and management to the team, monitoring performance, carrying out one to one’s and appraisals and holding team meetings.

You’ll enjoy building positive relationships with all stakeholders and put our vision and values into action to deliver a first-class service. Above all else, your focus will be on achieving the highest levels of independence for the people we support, and on organising and modelling that support in an innovative, person-centred and flexible way to make everyday remarkable.

We’d love to hear from you if you have:

• experience supporting people with learning difficulties in a social care setting
• Level 3 in Health and Social Care (or actively working towards)
• a strong caring nature to support others to live an enriched life and fulfil their potential
• a working knowledge and understanding of the Care Council for Wales Code of Practice
• flexibility to work shifts and provide cover as required
• a full driving licence - essential and happy to travel for meetings and training
• access to your own car and happy to use this for transporting people we support to and from activities as well as obtaining business insurance for your vehicle for which we pay 45p per mile to cover this
• being fluent in Welsh is preferred so you can effectively communicate with Welsh-speaking service users and meet their cultural and linguistic needs.

Our Benefits

• Training and development opportunities
• 25 days annual leave rising to 30 days after 5 years’ service with the option to buy and sell leave
• Health and Wellbeing programme - 24 hour access to our Employee Assistance Programme
• Company pension
• Benefits and discount platform
• Blue Light discount card

About Us Our mission is to build a better future by focusing on people with learning disabilities and their families. We’re a Cooperative, which means putting people at the heart of our decision making and support. You can find out more about this here

Our Values

• Honesty
• Trust
• Kindness
• Respect
• Wellbeing