Assistant Retail Manager (Hiring Immediately)

JR United Kingdom; Sunderland; On-site; GBP 36,000 - 45,000; Full time

Job summary

An established industry player is seeking an Assistant Retail Manager to join their dynamic team in Sunderland. This role offers the chance to lead a dedicated team while ensuring exceptional customer service and operational excellence. With a competitive salary and a generous benefits package, including holiday entitlement and in-store discounts, this position is perfect for those looking to make a real impact in a fast-paced retail environment. If you are a confident leader with a passion for customer service and team development, this is the opportunity for you.

Benefits

30-35 days holiday (pro rata)

10% in-store discount

Pension scheme

Ongoing training

Enhanced family leave

Additional perks

Qualifications

• Experience leading and developing a team in a fast-paced environment.
• Excellent communication skills and pride in delivering exceptional customer service.

Responsibilities

• Manage the store independently in the absence of the Store Manager.
• Lead and motivate the team, applying Leadership & Company Principles.
• Ensure compliance with Health and Safety laws and standards.

Skills

Team Leadership

Communication Skills

Time Management

Problem-Solving

Customer Service

Job description

Assistant Retail Manager (Hiring Immediately), Sunderland, Tyne and Wear

Client: Lidl

Location: Sunderland, Tyne and Wear, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 3

Posted: 05.05.2025

Expiry Date: 19.06.2025

Job Description:

Summary

£36,000 - £44,500 per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re resilient, confident and trusted leaders. Just like you.

As a Deputy Store Manager at Lidl, you’ll be cool, calm and collected, getting involved on the shop floor and behind the scenes. Your responsibilities include managing cash processes, monitoring stock integrity, inspiring colleagues, and taking ownership of the store in the absence of the Store Manager. You’ll enjoy significant responsibility and the opportunity to lead by example.

In return, we offer a competitive salary, a generous benefits package supporting your well-being and personal life, and opportunities for career progression with training to help you thrive.

What you'll do

1. Set a positive example for the team and customers.
2. Manage the store independently in the absence of the Store Manager.
3. Lead and motivate the team, applying our Leadership & Company Principles.
4. Check deliveries, manage the till area, and monitor KPIs.
5. Provide excellent customer service and handle queries.
6. Ensure compliance with Health and Safety laws and standards.

What you'll need

1. Experience leading and developing a team in a fast-paced environment.
2. Excellent communication skills.
3. Strong time management, delegation, and problem-solving skills.
4. Confidence to support your team during every shift.
5. Pride in delivering exceptional customer service.
6. Ability to monitor and improve KPIs.

What you'll receive

• 30-35 days holiday (pro rata)
• 10% in-store discount
• Pension scheme
• Ongoing training
• Enhanced family leave
• Additional perks

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

If you're ready to make a difference, apply now to find your place at Lidl. Employment is conditional upon satisfactory references and, if requested, a DBS check.