Assistant Restaurant Manager: Lead Teams & Guest Experience

Harri; Hatfield; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips every shift

25% staff discount

Gym discounts

200+ high street perks & cashback

Wellbeing support

Job summary

KFC in Hatfield is seeking an Assistant restaurant general manager to lead day-to-day operations, drive performance and deliver a top guest experience. You’ll own the restaurant vibe, coach the team, and ensure targets are met across KPIs while managing rostering, stock and compliance.

You’ll lead by example, build a strong team, and keep operations running smoothly even in busy periods, creating a welcoming environment for guests and staff alike.

Qualifications

• Experience leading restaurant teams in a fast-paced service environment.
• Ability to train, coach and motivate staff to exceed standards.
• Strong focus on operational excellence, safety and cleanliness.
• Track record of hitting performance targets and KPIs.

Responsibilities

• Support like a leader and take ownership of the restaurant’s day-to-day operations.
• Train, coach and motivate the crew to go beyond standards.
• Own your KPIs and ensure shifts deliver expected results.
• Manage admin tasks from rosters to stock to keep the business smooth.
• Turn first-time guests into regulars with memorable service.

Skills

People leadership

Team coaching

Operations management

KPI management

Guest experience

Job description

KFC in Hatfield is seeking an Assistant restaurant general manager to lead day-to-day operations, drive performance and deliver a top guest experience. You’ll own the restaurant vibe, coach the team, and ensure targets are met across KPIs while managing rostering, stock and compliance.

You’ll lead by example, build a strong team, and keep operations running smoothly even in busy periods, creating a welcoming environment for guests and staff alike.