Dynamic Assistant Restaurant Manager-Guest Experience Leader

Ivy Restaurants Ltd; Newcastle upon Tyne; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

50% staff discount

Career development and training

Free food and drinks while on shift

Extra holiday allowance (up to 5 days)

Job summary

The Ivy Collection in Newcastle upon Tyne is seeking an Assistant Restaurant Manager to lead floor operations in a fast-paced, high-volume environment. You will ensure service standards are met and guests receive friendly, professional care.

You will manage a team, provide regular feedback, and uphold food safety and quality regulations while maintaining the charismatic, inviting service The Ivy is known for.

Qualifications

• 2+ years of experience in this position.
• You love to wow guests with exceptional service.
• Excellent English language skills.
• You are a real team player.
• Friendly and professional with plenty of charisma and flair.

Responsibilities

• Show confidence in managing floor operations in a fast-paced, high-volume restaurant.
• Ensure the efficient flow of service is met during service periods whilst adhering to our service standards.
• Provide friendly, courteous, and professional service at all times.
• Manage all employees in line with the agreed skills and standards, giving regular feedback and appraisals.
• Adhere to and uphold all food safety and quality regulations.

Skills

People management

Customer service

English fluency

Team player

Charisma

Job description

The Ivy Collection in Newcastle upon Tyne is seeking an Assistant Restaurant Manager to lead floor operations in a fast-paced, high-volume environment. You will ensure service standards are met and guests receive friendly, professional care.

You will manage a team, provide regular feedback, and uphold food safety and quality regulations while maintaining the charismatic, inviting service The Ivy is known for.