Guest Experience Leader — Fast-Paced Restaurant

Ivy Restaurants Ltd; York and North Yorkshire; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Staff discount 50%

Gift voucher on anniversaries

Career development

Extra holiday allowance

Retail discounts

Job summary

The Ivy Collection is seeking an Assistant Restaurant Manager to lead floor operations in our bustling York venue. You’ll ensure smooth service, maintain high standards, and inspire a friendly, professional team.

With 2+ years in a similar role and excellent English, you’ll wow guests with exceptional service, coach staff through feedback, and uphold food safety and quality. This role offers a supportive team and clear development opportunities.

Qualifications

• 2+ years of experience in this position.
• Excellent English language skills.
• You are a real team player.
• Friendly and professional with charisma and flair.

Responsibilities

• Show confidence in managing floor operations in a fast-paced, high-volume restaurant.
• Ensure the efficient flow of service during peak periods while upholding our service standards.
• Provide friendly, courteous, and professional service at all times.
• Manage all employees with regular feedback and appraisals.
• Adhere to and uphold all food safety and quality regulations.

Job description

The Ivy Collection is seeking an Assistant Restaurant Manager to lead floor operations in our bustling York venue. You’ll ensure smooth service, maintain high standards, and inspire a friendly, professional team.

With 2+ years in a similar role and excellent English, you’ll wow guests with exceptional service, coach staff through feedback, and uphold food safety and quality. This role offers a supportive team and clear development opportunities.