Assistant Restaurant Manager (Anonymisation Example)

Dumfries Castle Hotel; Tunstall; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Pension scheme operated by The People\

Employee assistance programme

Critical illness cover

Employee reward scheme

Cycle to Work scheme

Childcare vouchers

Free meals when on duty

Use of gym &pool facilities(where 0)

Taxi contribution if you're starting早

Restaurant & spa discount

Guest experience overnight stay

Employee of the Month scheme

Job summary

Recruit Genie is seeking an Assistant Restaurant Manager in the United Kingdom. The role focuses on delivering exceptional guest service across restaurant and bar areas, directing staff, and supporting budgetary and audit processes to drive continual improvement.

We value leadership, customer-centric service, and the ability to lead in the absence of the Manager. You will be friendly, proactive, and ready to elevate the guest experience with consistency.

Qualifications

• Management training within the Hospitality and Catering sector.
• Experience at supervisory level is essential.
• Experience within a hotel environment would be an advantage.
• Knowledge of Micros and Quadranet software systems would be advantageous.

Responsibilities

• Co-ordinating and directing employees to ensure the delivery of excellent customer service within the restaurant and bar areas.
• Maximising sales, profits and customer satisfaction.
• Assisting the Manager in running the bar and restaurant.
• Respond to audits that are completed by the company to ensure continual improvement is achieved.
• Assist the manager in controlling the food and beverage budget, in relation to occupancy, departmental expenses and staff rota's.
• Ensuring that all the administration, cash control, stock control and security procedures are adhered to by self and team members.

Skills

Management training

Supervisory experience

Leadership

Customer service

Tools

Micros software

Quadranet software

Job description

REQUIREMENTS

• Management training within the Hospitality and Catering sector.
• Experience at supervisory level is essential.
• Experience within a hotel environment would be an advantage.
• Knowledge of Micros and Quadranet software systems would be advantageous.

THE ROLE

As Assistant Restaurant Manager you will be responsible for ensuring guest satisfaction. Your responsibilities will include:

• Co-ordinating and directing employees to ensure the delivery of excellent customer service within the restaurant and bar areas.
• Maximising sales, profits and customer satisfaction.
• Assisting the Manager in running the bar and restaurant.
• Respond to audits that are completed by the company to ensure continual improvement is achieved.
• Assist the manager in controlling the food and beverage budget, in relation to occupancy, departmental expenses and staff rota's.
• Ensuring that all the administration, cash control, stock control and security procedures are adhered to by self and team members.

THE PERSON

Strong leadership and communication skills are essential, as is the ability to lead the team in the absence of the Manager. You will have the initiative and drive to take the restaurant and bar department forward, ensuring that the highest level of customer care is delivered.

You will be friendly and approachable; you will go the extra mile for our guests; you will provide highly consistent good service and you will lead by example.

BENEFITS

• Pension scheme operated by The People's Pension
• Employee assistance programme
• Critical illness cover
• Employee reward scheme
• Cycle to Work scheme
• Childcare vouchers
• Free meals when on duty
• Use of gym &pool facilities(where available)
• Taxi contribution if you're starting early or finishing late
• Restaurant & spa discount
• Guest experience overnight stay
• Employee of the Month scheme

You must be eligible to work in the UK.