Assistant Manager

Antica; Bath; On-site; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Refer a friend bonus

Health benefits

Free meals at work

30% dining discount

Travel savings

28 days holiday including service

Training and development

Counselling services

Job summary

Antica in Bath is seeking an Assistant Manager to join our growing team and uphold our reputation for excellence. You will help expand the business and lead daily operations with focus on service quality and staff development.

The role offers a salary of £32,000–£35,000 per annum plus an annual bonus. Schedule includes a mix of shifts, with opportunities to drive guest experience and monitor performance across front-of-house and back-of-house teams.

Qualifications

• Advanced level of written and spoken English.
• Ability to work flexible hours, including evenings and weekends.
• Calm under pressure with strong organisational skills.
• Excellent leadership and people management abilities.
• Good teamwork and communication with staff and customers.

Responsibilities

• Coordinate daily restaurant operations across front and back of house.
• Control costs and identify waste reduction measures.
• Deliver superior service and maximise customer satisfaction.
• Respond to customer complaints efficiently and accurately.
• Review product quality regularly.
• Organise staff scheduling and supervise shifts.
• Appraise staff performance and provide feedback.
• Prepare reports on weekly, monthly and annual revenues and expenses.
• Promote venues and events actively.

Skills

Leadership

Organisational skills

Communication skills

Interpersonal skills

English proficiency

Job description

Assistant Manager £32,000-£35,000 per annum + annual bonus

We are currently recruiting for the role of an Assistant Manager to join our growing company, helping us to expand our business and build on our reputation for excellence.

Duties and Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Control operational costs and identify measures to cut waste
• Deliver superior service and maximise customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality
• Organise and monitor staff schedule
• Organise and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Actively promote all the venues and its events
• Train new and current employees on proper guest service practices
• Implement policies and protocols that will maintain future restaurant operations
• Ensure a smooth closing of the venue
• Attend meeting and trainings when required

Requirements

• Advanced level of written and spoken English
• Ability to work flexible hours, including evenings and weekends
• Ability to remain calm under pressure
• Exceptional organisational and leadership skills
• Ability to work well with others with excellent interpersonal and communications skills
• Knowledge of all applicable software

Schedule

• 2 double shifts and 3 single shifts per week, 2 days off.
• Double shifts start in the morning, finishing closing the restaurant with an hour break.
• Single shift starts in the evening before the dinner service.

Benefits Include:

• Refer a friend bonus of from day 1
• Discounted health and fitness benefits
• Free meals when you’re at work,
• 30% off the bill in our restaurants for you and your loved ones
• Exclusive savings on travel, shopping, restaurants, and more
• 28 days’ holiday that include service charge
• A restaurant welfare budget allocated for healthy snacks, drinks and support during our busiest times of the year
• Huge investment in training and development with qualifications across Wine, H&S, Food Safety, HR and a five-stage management development programme,
• Access to counselling, remote GP/physio services, legal advice and more