Assistant Restaurant Manager

Franco Manca; Royal Borough of Kingston upon Thames; Presencial; GBP 34 000 - 43 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Bonus scheme up to 10% of base salary

Free pizzas and soft drinks on every 6

28 days holiday

Pension scheme

Wellbeing support

Staff discount 50%

Relocation package (T&C apply)

Franco Academy development

Annual social events

Resumo da oferta

Franco Manca is seeking an Assistant Manager in Kingston upon Thames to support the Restaurant Manager in leading the team, delivering exceptional service and ensuring every dish meets their high standards. You will coach and develop staff, manage busy shifts, handle customer feedback, and oversee stock and scheduling to keep operations running smoothly.

You will play a pivotal role in sustaining Franco Manca’s reputation for quality, community focus, and a welcoming dining experience while

Qualificações

• Experience in hospitality or restaurants with guest experience.
• Proven management or supervisory experience in hospitality.
• Energetic, enthusiastic, and passionate about pizza and service.

Responsabilidades

• Assist Restaurant Manager to lead the team and ensure smooth operations.
• Deliver amazing service and ensure every pizza leaving the kitchen is a quality product.
• Inspire, coach and develop the team to perform at their best.
• Handle busy shifts, customer feedback and back-of-house coordination.
• Monitor stock levels and staff schedules to keep operations balanced.
• Step in for the Manager when required to maintain Franco Manca standards.

Conhecimentos

Management or supervisory experience

Hospitality mindset

Customer service focus

Team leadership

Descrição da oferta de emprego

• £33,800 – 43,000 OTE (including service charge - our data says you can earn between £2 to £4 per hour on top of your pay)
• Quarterly Bonus scheme up to 10% of your base salary based on team and restaurant performance
• Free yummy pizzas and soft drinks on every shift
• Free Sourdough bread to cook at home
• 28 days holiday
• Salary sacrifice pension scheme
• 24/7 virtual GP access and confidential counselling sessions and advice on wellbeing, money, legal and personal matters.
• Cashback, online discounts and discounted shopping vouchers to help with everyday savings.
• Gym and fitness discounts, cinema tickets, family days out and exclusive hospitality perks.
• Annual social events, incentives and competitions
• 50% staff discount when dining in any Franco Manca restaurants
• Up to £500 employee referral scheme (T&C apply)
• Ongoing personal growth and development with our Franco Academy all over the UK
• Relocation package opportunity (T&C apply)

About Us

At Franco Manca, we’re not just making sourdough pizza – we’re creating a movement. Our passion for simple, authentic, and delicious food is at the heart of everything we do. From our hand-stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care, and tradition. With nearly twenty years of pizza-making under our belt, we’ve built a loyal following of pizza lovers across the UK. But we’re more than just pizza – we’re about people, community, and creating a welcoming space where everyone feels at home.

What You’ll Do:

• As an Assistant Manager, you’ll be the right-hand person to the Restaurant Manager, helping to steer the team and keep things running like clockwork.
• You’ll support the Manager in leading the restaurant, delivering amazing service, and ensuring every pizza that leaves the kitchen is a masterpiece.
• Inspire, coach, and develop the team to be their best, creating a fun and supportive environment where everyone thrives.
• Roll up your sleeves and get stuck in – whether it’s managing a busy shift, handling customer feedback or making sure everything’s running smoothly behind the scenes.
• Keep an eye on the numbers, from stock levels to staff schedules, ensuring everything balances perfectly.
• Step up to the plate when the Manager is away, taking charge and keeping the Franco Manca magic alive.

What You’ll Bring to the Role:

• We’re looking for someone with energy, enthusiasm, and a passion for pizza.
• You’ll have Management or Supervisory experience in Hospitality or restaurants, with a knack for creating a brilliant guest experience.
• Be a natural leader, with the ability to motivate and inspire your team – even on the busiest days.
• Love working in a fast-paced environment where no two days are the same.
• Have a sharp focus on the details, ensuring quality and consistency in everything we do.
• Bring a positive attitude, a team-first mentality, and a hunger to grow your career with us.

Franco Manca is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all our people. We welcome applications from everyone and recruit based on skills, experience, and potential. If you need any adjustments during the application or interview process, please let us know and we’ll be happy to support you.