Assistant Restaurant Manager

The3t; East Leake; Remote; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Christmas Day off

Birthday off – paid

Discounts across Chilled pubs

WageStream access

Incentives

Dennis Awards

Apprenticeships

Job summary

Chilled is seeking an Assistant Restaurant Manager to lead by example on busy shifts, set high standards, and support the GM and Restaurant Manager. You will energize the team, coach through briefings and 1:1s, and deliver consistent service and food quality, even under pressure.

We offer flexible perks: paid birthday off, Christmas and New Year’s off, substantial staff discounts, early pay via WageStream, and ongoing opportunities to grow into senior leadership.

Responsibilities

• Lead on the floor during service to maintain high standards.
• Coach and develop team through briefings and 1:1s.
• Support managers and own accountability on guest experience.
• Maintain menu knowledge and engage confidently with guests.
• Drive guest experience, team performance, and execution during busy shifts.

Job description

At Chilled, Assistant Restaurant Managers are culture carriers, standard setters, and future leaders.

This role is about creating consistency, energy, and trust on every shift — for guests and for the team.

What This Role Is Really About

You help turn busy services into great experiences.
You set the tone on the floor, support your managers, and develop your team — especially when it’s loud, fast, and demanding.

This role suits someone who:

• Thrives in high-energy environments
• Cares deeply about standards
• Wants to grow into senior leadership, not stand still

How Our Values Show Up in This Role

That means:

Supporting the GM and Restaurant Manager

Treating every team member with respect, regardless of role or experience

Owning mistakes openly and setting the example for accountability

That means:

• Being visible on the floor during service, not hiding in the office
• Stepping in when standards dip — without being asked
• Pushing for better guest experience, better team performance, and better execution

You bring energy to every shift and expect the same from those around you.

You understand that people drive performance.

That means:

• Coaching and developing team members through briefings, 1:1s, and real-time feedback
• Handling conflict calmly and directly — not avoiding it
• Adjusting your leadership style depending on the person and the situation

You know how to motivate and challenge in the right way

You protect standards when it matters most.

That means:

• Delivering consistent service and food quality during busy, high-pressure shifts
• Monitoring ticket times, guest feedback, and floor flow
• Setting the scene — lighting, music, atmosphere — so every guest feels the Chilled vibe
• Knowing the menu inside out and confidently engaging with guests

oh.. and you can get all of this!

Christmas Day & New Year’s Day off

Your birthday off – paid

Up to 70% discount across all Chilled Pubs

WageStream access (get paid early if you need to)

Monthly incentives, Dennis Awards, and company-wide competitions

Apprenticeships, training, and real investment in growing our own