Assistant Restaurant GM: Lead Team, Elevate Experience

Kentucky Fried Chicken (KFC); Martlesham; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips every shift

25% staff discount

Gym discounts

200+ high street perks & cashback

Wellbeing support

Job summary

Kentucky Fried Chicken (KFC) in Martlesham, UK is seeking a hands-on supervisor to lead daily operations and drive performance while ensuring an exceptional guest experience. You will train and motivate the crew, manage rosters and stock, and keep the restaurant running smoothly even during busy periods.

The role emphasizes team development, proactive problem-solving, and adherence to brand standards to deliver consistent meals and service.

Qualifications

• Leads by example and has prior team management experience.
• Able to coach, train, and motivate staff to exceed standards.
• Strong focus on smooth operations and guest satisfaction.
• Comfortable handling fast-paced shifts and keeping teams aligned.

Responsibilities

• Support and own restaurant day-to-day operations and performance.
• Train, coach and motivate crew to exceed standards.
• Own KPIs and ensure shifts meet targets and quality.
• Manage rosters, stock, and admin to keep operations solid.
• Create memorable guest experiences to convert first-time visitors into regulars.

Skills

Team leadership

Training & coaching

People management

Operational excellence

Guest experience

Job description

Kentucky Fried Chicken (KFC) in Martlesham, UK is seeking a hands-on supervisor to lead daily operations and drive performance while ensuring an exceptional guest experience. You will train and motivate the crew, manage rosters and stock, and keep the restaurant running smoothly even during busy periods.

The role emphasizes team development, proactive problem-solving, and adherence to brand standards to deliver consistent meals and service.