Assistant Restaurant GM: Lead Ops & Guest Experience

Kentucky Fried Chicken (KFC); Greater London; Hybrid; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Quarterly BONUS

Extra holiday

Life assurance

Free chicken & chips every shift

25% staff discount

Gym discounts

200+ high street perks & cashback

Wellbeing support

Job summary

Kentucky Fried Chicken (KFC) in Greater London is looking for an Assistant Restaurant General Manager to lead daily operations and drive performance while delivering exceptional guest experiences.

You will train and coach the team, manage rosters and stock, and ensure compliance and a welcoming atmosphere across shifts. The role emphasizes people development and operational excellence to maintain our iconic service.

Qualifications

• Experience leading and coaching restaurant teams.
• Proven ability to hit performance targets.
• Strong people skills and customer focus.

Responsibilities

• Lead and own daily operations.
• Train, coach, and motivate the crew.
• Drive performance and guest satisfaction.
• Manage rosters, stock, and admin efficiently.
• Turn first-timers into regular guests.

Skills

People management

Training & coaching

Guest experience

KPI ownership

Shift leadership

Tools

POS systems

Job description

Kentucky Fried Chicken (KFC) in Greater London is looking for an Assistant Restaurant General Manager to lead daily operations and drive performance while delivering exceptional guest experiences.

You will train and coach the team, manage rosters and stock, and ensure compliance and a welcoming atmosphere across shifts. The role emphasizes people development and operational excellence to maintain our iconic service.