Assistant Restaurant GM: Lead Ops & Guest Experience

KFC South West; Exeter; On-site; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Pay rate £32,000 - £35,000

Quarterly BONUS

Extra holiday

Life assurance

Free chicken & chips every shift

25% staff discount

Gym discounts

200+ high street perks & cashback

Wellbeing support

Job summary

KFC is seeking an Assistant restaurant general manager to support the team, take charge of day-to-day operations, and help hit performance goals while ensuring the guest experience stays exceptional. You will own the operations, the atmosphere, and the guest experience, helping everything run smoothly and creating a place where guests and the team feel right at home.

The role focuses on leading by example, building a strong team, maintaining smooth operations, and delivering high standards with

Qualifications

• You’ve helped manage teams before and know how to bring out the best in others.
• You understand people and can support building strong teams and handle tough conversations.
• You keep things running with focus on efficient, clean and compliant operations.

Responsibilities

• Support like a leader: take ownership of the restaurant, drive performance, hit goals, keep the vibe alive.
• Help build a dream team: train, coach, and motivate your crew to go beyond standards.
• Hit those targets: own your KPIs, support the team, and ensure every shift delivers what’s expected.
• Keep everything running smoothly: manage rostering, stock, and behind-the-scenes tasks.
• Make every guest feel special: turn first-timers into regulars with memorable moments.

Skills

Lead by example

People skills

Operations mindset

Job description

KFC is seeking an Assistant restaurant general manager to support the team, take charge of day-to-day operations, and help hit performance goals while ensuring the guest experience stays exceptional. You will own the operations, the atmosphere, and the guest experience, helping everything run smoothly and creating a place where guests and the team feel right at home.

The role focuses on leading by example, building a strong team, maintaining smooth operations, and delivering high standards with