Assistant Reception Manager - Luxury Private Members Club

5 Hertford Street; Greater London; On-site; GBP 30,000 - 50,000; Full time

Benefits offered by this job

Salary up to £50,000 per annum

33 days holiday (incl. bank holidays)

Private medical and dental insurance

Discounted gym membership

Employee Assistance Programme

Cycle to Work scheme

£1,000 Recommend a Friend bonus

Complimentary meals on duty

Job summary

RB Holdings is seeking an Assistant Reception Manager for 5 Hertford Street in London. You will support the Reception Manager, lead the front desk team, and ensure a warm, professional welcome for members and guests.

The role offers a competitive salary up to £50,000 per annum, 33 days’ holiday, private medical and dental insurance, and a range of staff benefits including discounts, wellbeing programs, and meals on duty.

Qualifications

• Experience in luxury hospitality or private members club.
• Strong leadership and front-of-house supervision.
• Excellent communication and guest-focused service.
• Ability to deliver exceptional customer service standards.

Responsibilities

• Support the Reception Manager in day-to-day operations.
• Lead and supervise the front desk team.
• Welcome members and guests warmly and professionally.
• Manage bookings and respond to enquiries promptly.
• Maintain high standards of service throughout shifts.

Skills

Leadership

Guest service

Communication

Team supervision

Job description

RB Holdings is seeking an Assistant Reception Manager for 5 Hertford Street in London. You will support the Reception Manager, lead the front desk team, and ensure a warm, professional welcome for members and guests.

The role offers a competitive salary up to £50,000 per annum, 33 days’ holiday, private medical and dental insurance, and a range of staff benefits including discounts, wellbeing programs, and meals on duty.