Assistant Reception Manager — Guest Experience Lead

Hotel Du Vin; Wimbledon; On-site; GBP 27,000 - 36,000; Full time

Benefits offered by this job

Staff room rates

Friends and family rate

Dining discounts

Job summary

Hotel Du Vin Wimbledon is seeking an Assistant Reception Manager to lead the front desk team and deliver celebrity service. This full-time, permanent role is based at our Wimbledon property with a 40-hour week and a salary of £31,750 per year.

You will set the tone for guests, ensure seamless check-in/out, and work with our food and beverage teams to uphold high standards. Experience with Opera CMS is advantageous and internal development is encouraged.

Qualifications

• Experience with CMS software (Opera or Opera Cloud).

Responsibilities

• Lead reception team to deliver guest satisfaction.
• Set welcoming tone and ensure high standards throughout guest stay.
• Collaborate with Food & Beverage teams to uphold service quality.

Skills

Guest service

Team leadership

Opera CMS

Tools

Opera CMS

Job description

Hotel Du Vin Wimbledon is seeking an Assistant Reception Manager to lead the front desk team and deliver celebrity service. This full-time, permanent role is based at our Wimbledon property with a 40-hour week and a salary of £31,750 per year.

You will set the tone for guests, ensure seamless check-in/out, and work with our food and beverage teams to uphold high standards. Experience with Opera CMS is advantageous and internal development is encouraged.