Assistant Property Supervisors

Wolverhampton Homes Ltd; Wolverhampton; On-site; GBP 37,000 - 39,000; Full time

Benefits offered by this job

25 days annual leave plus bank hols

LGPS pension

Real Living Wage employer

Green travel options

Job summary

Wolverhampton Homes Ltd is seeking an Assistant Property Supervisor to help coordinate repairs, planned maintenance and property improvements across Wolverhampton. The role supports Repairs Managers to deliver high-quality services to residents.

You will develop construction knowledge, with opportunities to study for an HNC in Building Studies, and join a team expanding as City of Wolverhampton Council integration progresses.

Qualifications

• Experience in property maintenance, construction, or social housing.
• Clear, effective communication (written and verbal).
• Good ICT skills and ability using software.
• Willing to undertake training and develop professionally.

Responsibilities

• Co-ordinate day-to-day operational activities with Repairs Managers and Property Supervisors.
• Ensure high-quality repair and maintenance services for residents.
• Monitor contractors and in-house teams for safety and quality.
• Support repairs, planned maintenance, and improvement programmes.
• Complete quality inspections, handovers, and customer feedback surveys.
• Liaise with residents, contractors, and stakeholders to progress works.
• Investigate complaints and resolve customer concerns.
• Ensure health and safety and regulatory compliance.
• Deliver excellent customer service and positive resident outcomes.

Skills

Communication skills

Driving licence

ICT skills

Teamwork

Problem solving

Job description

Assistant Property Supervisors

Salary: £36,676 - £38,993

Hours: 37 hours per week (may be required to work outside normal working hours to support operational service needs)

Location:Across Wolverhampton with an office hub at Tarmac Road

Work style:Field-based role (full UK driving licence required)

Job type:Permanent and fixed term opportunities available

Help us deliver quality homes and excellent services to our customers

We’re committed to providing safe, well-maintained homes and outstanding customer service to our residents and leaseholders. Our Assistant Property Supervisors play a vital role in ensuring our residents live in safe, well-maintained homes by helping to deliver responsive repairs, planned maintenance, and property improvement programmes.

This is an excellent opportunity for proactive people with experience in property maintenance, construction, or social housing, who are looking to develop their career in property services and project supervision.

Successful candidates will be offered a great opportunity to further develop their construction knowledge and skills by undertaking a HNC in Building Studies or equivalent. This role provides an excellent development pathway into Property Supervisor and other housing maintenance management roles.

Join us at an exciting time as housing services prepare to integrate into City of Wolverhampton Council, creating new opportunities to strengthen accountability, regulatory compliance, and service delivery while retaining the trusted Wolverhampton Homes brand.

What you’ll be doing

You will work closely with Repairs Managers and Property Supervisors to help co-ordinate day-to-day operational activities and ensure high-quality repair and maintenance services are delivered to our customers.

Key responsibilities:

• Conducting property inspections and surveys, producing written summaries, and identifying required repairs.
• Monitoring contractors and in-house teams to ensure safe, high-quality work at all times.
• Supporting repairs, planned maintenance, and improvement programmes.
• Completing quality inspections, handovers, and customer feedback surveys.
• Liaising with residents, contractors, and stakeholders to progress works.
• Investigating complaints and resolving customer concerns.
• Ensuring compliance with health and safety and regulatory requirements.
• Delivering excellent customer service and positive resident outcomes.

About you

You thrive in a fast-paced environment, enjoy solving problems, and take pride in delivering high-quality services to residents. You’re flexible, collaborative, and committed to excellence – living our values, championing inclusions, and contributing to a safe, high-performing repairs and maintenance service.

• Do you have experience working within the built environment, construction, property repairs and maintenance, or social housing sector?
• Are you a clear, effective communicator – written, verbal, and customer-focused?
• Can you handle challenging situations professionally and sensitively?
• Do you have good ICT skills and confidence using a range of software applications?
• Can you work collaboratively and consistently deliver against deadlines and performance targets?
• Do you have an understanding of, or willingness to learn about, the social housing regulatory framework, including the consumer standards and tenant satisfaction measures?
• Is your health and safety and asbestos awareness training current and up to date?
• Are you willing to undertake training and develop professionally, including working towards relevant qualifications where required?

Benefits of working with us

We offer a range of great benefits, including:

• 25 days annual leave plus bank holidays, increasing with service, with the option to buy extra leave each year.
• Excellent pension scheme through the Local Government Pension Scheme (LGPS).
• Real Living Wage employer, ensuring fair and competitive pay.
• Green travel options, including National Express discounts and cycle‑to‑work scheme.
• Learning and development support, including access to My Learning Hub and progression opportunities.

You can find more details about our full benefits package on our website, showcasing everything we offer to support your wellbeing and development.

Equality and Diversity

We are proud of our diverse workforce, representative of the city we serve, and we believe that people perform best when they can be themselves. Diversity and inclusion are key to our success, and we encourage colleagues to join our equality forums.

Our top priority is finding the best person for each role and for our company. If you are interested in the position, are customer-focused and solutions-oriented, we would encourage you to apply even if you do not believe you meet each of the necessary criteria or required qualifications.

Equality and Diversity

We are proud of our diverse workforce, representative of the city we serve, and we believe that people perform best when they can be themselves. Diversity and inclusion are key to our success, and we encourage colleagues to join our equality forums.

Our top priority is finding the best person for each role and for our company. We welcome applications from people of all backgrounds, identities, and experiences. If you are enthusiastic about this role, are customer-focused and solutions orientated, but don’t meet every point above, we still encourage you to apply.

Reports to: Repairs Manager

Closing date: 6 November 2026

Interview date: 19 November 2026

Contact for an informal discussion / more information:

Zac Campbell-Jackson – email: [e-mail]

Attached documents

Assistant Property Supervisor - Job Description.pdf