Assistant Patient Pathway Coordinator - Oncology & Colposcopy

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 25,000 - 32,000; Full time

Job summary

Manchester University NHS Foundation Trust's Gynaecology Division seeks Assistant Patient Pathway Coordinators to deliver a comprehensive administrative service and to supervise staff within their team. Working closely with our Medical and Nursing teams, you will support patients from referral through treatment or discharge.

Based on Oxford Road Campus, you will liaise with Consultants and their teams, maintain accurate administrative records, and help drive continuous improvement to ensure

Qualifications

• Excellent communication and interpersonal skills; liaise with staff at all levels.
• Ability to work as part of a team and autonomously; capable of multi-tasking and flexibility.
• Ability to engage with patients daily about their care and next steps.
• Attention to detail with strong organisational skills to manage changing priorities.
• Good working knowledge of MS software and data collection skills.
• Experience in a hospital or administrative role and understanding of clinical pathways.

Responsibilities

• Provide a comprehensive administrative service and supervise staff within the team.
• Support the Oncology & Colposcopy team and Lead Patient Pathway Coordinators.
• Be the point of contact for administrative issues related to patients' pathway from referral to treatment or discharge.
• Liaise with Consultants and their teams to ensure a smooth pathway of care.
• Ensure high-quality patient care through efficient clerical support and continuous improvement.

Skills

Communication skills

Interpersonal skills

Teamwork

Multi-tasking

Autonomous working

MS software knowledge

Tools

MS software

Data collection

Job description

We are looking to recruit enthusiastic and well-motivated individuals to work within our Gynaecology Division as Assistant Patient Pathway Coordinators to provide a comprehensive, professional and effective administrative service and to supervisor and monitor the staff within their team. These roles are crucial in looking after our patients from when they are initially referred to our Service by working closely with our Medical and Nursing Teams, until their treatment with us is concluded. In return we offer a rewarding role that offers challenge but also support from your team manager with training opportunities identified and offered in order to support your ongoing development and the chance to be a part of an exciting and dynamic team. The post holder will support the provision of the highest quality patient care through dedicated administrative and clerical support and continuous improvement within our Oncology & Colposcopy Team. The Post holder will support Lead Patient Pathway Coordinators and Ward Clerk Assistants ensuring the provision of a comprehensive service to the Consultants and their teams, working within this area. Based in the Oncology & Colposcopy clinical team, the post holder will be the point of contact for all administrative and clerical issues relating to patients' pathway of care, tracking and supporting them from referral to treatment &/or discharge.

• Have excellent communication and interpersonal skills as they will need to liaise with staff at all levels. Work well as part of a larger team as well as have the ability to work autonomously, be able to multi-task and be flexible in their approach..
• Engage and communicate with patients on a daily basis regarding their care with us and the next steps in their pathway.
• Demonstrate attention to detail; exceptional organisational skills and be able to manage changing priorities as they arise, in a calm and professional manner to ensure the smooth running and efficient service.
• Have a good working knowledge of MS software, data collection skills.
• Have previous knowledge of working in a relevant hospital or administrative based role and have an understanding of clinical pathways and medical terminology and the willingness and enthusiasm to learn.
  Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe - a great place to shape your career.With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe welcoming environments for patients and our people alike.At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects the commitment to making MFT a place where everyone feels they belong, where your ideas are heard and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes.Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.At MFT, your role matters, your impact is real, and you're part of something bigger from day one.