Assistant Patient Pathway Co-Ordinator

NBT; West of England; On-site; GBP 21,000 - 27,000; Full time

Job summary

North Bristol NHS Trust is seeking an Assistant Patient Pathway Co-ordinator to join the Vascular Network admin team. Based at Southmead Hospital, the role covers Bristol, Bath and Weston with 37.5 hours per week, Monday to Friday.

You will support the Patient Pathway Coordinator, ensuring timely admissions and adherence to booking rules. The post requires good general education, strong IT skills, and the ability to work under pressure in a team environment.

Qualifications

• Good general education including GCSE in Maths or English (or equivalent).
• Advanced keyboard and computer skills (Microsoft Office).
• Experience in NHS or similar organisation is preferred.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Support the Patient Pathway Coordinator in ensuring efficient admission for investigations and procedures.
• Assist in maintaining NHS waiting time standards and booking rules.
• Liaise with the Vascular Network team across Bristol, Bath and Weston.

Skills

Customer service

Organizational skills

Teamwork

Attention to detail

Communication

Education

GCSE Maths or English

Microsoft Office proficiency

Tools

Microsoft Office

Job description

Job overview

A fantasctic opportunity has arisen within the Vascular Surgery Network.

We cover a a network based at Southmead Hospital yet manage services in Weston, Bath and Bristol.

The role is for an assistant patient pathway co-ordinator working 37.5 hours per week across Monday -Friday.

Main duties of the job

An exciting opportunity has arisen within the Vascular Department to join the admin team as an Assistant Patient Pathway Co-ordinator for the Vascular Network . This is a great opportunity for someone with administration skills to take the next step with their development.

Our admin team cover the Vascular Network for Bristol, Bath and Weston but are based at, Southmead Hospital.

The role will be based at Southmead Hospital 37.5 hours per week.

Working for our organisation

Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations,operatingfrom three main sites at Southmead, Bristol citycentreand Weston.

With an annual turnover of £2.3 billion, we are now one of the largest NHS trusts in the United Kingdom. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that theSouth Westhas to offer.

Bristol NHS Foundation Trust values all people as individuals. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.

Detailed job description and main responsibilities

The Vascular Patient Pathway Assistant role is to support the Patient Pathway Coordinator in working as part of a clinical team ensuring that patients are admitted efficiently for investigative treatments, diagnostic procedures and inpatient and day-case operations within national guidelines and in accordance with the trust’s Patients Access Policy. This includes: NHS Constitution, waiting time standards; Department of Health admission guidelines and booking rules.

Person specification

Education/Training/Qualifications

• Good general education including GSCE in Maths or English (or equivalent)
• Advanced keyboard and computer skills (Microsoft office)

Work Experience

• Experience in NHS or similar organisation
• Experience of working under pressure
• Experience of working as part of a team in a multi-disciplinary environment.
• Knowledge of patient pathway
• Experience of supervising a team

Knowledge/Skills/Abilities

• Excellent customer care skills.
• Ability to work using own initiative with excellent organisational skills and meticulous attention to detail
• The ability to work under pressure, within a stressful environment, prioritise own workload and work to tight deadlines
• Ability to exercise judgement and take responsibility for actions
• Able to promote good working relationships amongst team, colleagues and clinical staff
• Willingness and ability to learn new IT skills and technology

We hope that you will decide to join us and become part of this exciting journey, helping us to shape our future together.

• As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application to ensure we’re meeting our pledge.
• The Trust is committed to investing in and caring for all our staff. We will support you in maintaining and improving your health and wellbeing, as well as your career development through management and training support - developing exceptional people for exceptional careers.
• BFT is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.
• To comply with Part 7 of the Immigration Act 2016 all applicants must be able to speak fluent English to an appropriate standard which will be assessed at Interview.
• If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system.
• The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
• By applying for this post, you are agreeing to Bristol NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
• Please be aware of scams – unless specified above, we will only communicate with you via @recruit.trac.jobs or nhs.net e-mails and we will never ask you for any payments.

IMPORTANT:

Please note that if you apply for a position with this Trust, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac account and email accounts. We may also contact you by texting the mobile number, if provided, on the application form.

Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore, if you are interested and you meet the requirements of the Person Specification

Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.

As a guide interviews should usually take place within 3 weeks of the closing date.

When providing employment reference details, please provide correct work-related email addresses so references can be sought promptly when we are looking to progress your application. Your referee must all be known to you in a line manager or professional lead capacity.

Employer certification / accreditation badges

Name Laura Morris Job title Vascular Support Manager Email address [e-mail] Telephone number 0117 414 0761 Additional information

Please contact Laura Morris for any further information.

If you have problems applying, contact

Address People & Transformation Division
North Bristol NHS Trust
Southmead Hospital
BS10 5NB
Telephone [phone]