Assistant Operations Manager

Compass Group UK & Ireland; Oxford; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the food service industry is seeking a dedicated Assistant Operations Manager to ensure exceptional operations at CH&CO. The role involves overseeing quality food services, motivating team members, and maintaining high standards. You will enjoy various benefits while being part of a company that emphasizes individuality and career progression.

Benefits

Great operational training and development

Life assurance scheme

Personal Development Training opportunities

Holiday purchase scheme

Employee Assistance Programme access

Regular social events

High street discount vouchers

Qualifications

• Experience in overseeing food and beverage service.
• Willingness to work some unsociable hours.
• Ability to inspire and motivate team members.

Responsibilities

• Foster strong client relationships for seamless food service.
• Oversee quality delivery of food and beverage services.
• Manage recruitment and training to build an inclusive team.

Skills

Motivation

Quality Standards

Customer Relations

Sustainability Initiatives

Job description

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Job Introduction

We're currently recruiting a dedicated Assistant Operations Manager to help ensure the smooth running of the operations in CH&CO on a full time basis, contracted to 40 hours per week.

As a Assistant Operations Manager, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities:

• Great operational training and development
• Life assurance scheme
• Personal Development and Training opportunities - We are passionate about our growing team
• A great wellbeing strategy - including access to our Employee Assistance Programme
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Access to some great high street discount vouchers

Here's an idea of what your shift patterns will be: 5 out of 7 days

Could you bring your spark to CH&CO? Here's what you need to know before applying:

Your key responsibilities will include:

• Foster strong relationships with venue clients through daily communication to ensure seamless operations.
• Oversee the delivery of high-quality food and beverage services, maintaining exceptional standards.
• Motivate and inspire team members, adapting to dynamic client and customer needs.
• Uphold and promote CSR, sustainability, equality, and diversity initiatives.
• Manage ordering processes, delivery schedules, and venue readiness for events.
• Maximize sales and control costs by driving spend per head (SPH) and minimizing wastage.
• Support recruitment, training, and performance management to build a motivated and inclusive team.
• Ensure compliance with health, safety, hygiene, and profit protection standards.

Our ideal Assistant Operations Manager will:

• Experience of overseeing the smooth delivery of high-quality food and drink products.
• Understanding and willingness to work some unsociable hours (lates / weekends)
• Motivate and inspire both yourself and the team.
• Maintain top-tier quality standards.
• Adapt to client and customer needs.
• Support timely ordering processes and delivery schedules.
• Ensure catering areas are presentable for client show rounds and ready for live operations.
• Maximize sales and control production/wastage.
• Boost spend per transaction by leveraging sales opportunities.
• Manage labour scheduling, spending, and forecasting with HR support.
• Continuously improve service, product offerings, and operational procedures.

Job Reference: com/1906/48592001/52745879/WJ #Gather and Gather

CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!