Assistant Night Manager, Malmaison

Frasers Hospitality; Belfast; On-site; Full time

Job summary

Join a leading hospitality brand as an Assistant Night Manager in Belfast. You'll manage hotel operations during night shifts, ensuring guests receive exceptional service. With a focus on career development, enjoy generous benefits and a supportive work environment.

Benefits

Heavily discounted Staff Room Rates

Discounted Friends and Family Room Rate

35% off dining bills

Fully funded Apprenticeship programs

High Street Discounts

Cycle to work scheme

Healthcare Cash Plans

Referral schemes

Complimentary anniversary stays

Employee Assistance Programme

Qualifications

• Experience in managing guest expectations.
• Ability to maintain high standards of service.

Responsibilities

• Oversee hotel operations from sundown to sunrise.
• Manage guest expectations and brand standards.

Skills

Customer Service

Team Management

Job description

£13.00 Per Hour, 31.5 Hours, 4 on 4 off shifts, Generous Company Benefits, Training & Development

Job Description

Rate of Pay / Hours: OTE Up to £13 per Hour (Plus TRONC) plus Generous Company Benefits, Training & Development / 31.5 Hours per Week

Type of Contract: Permanent

Location: Belfast

Get paid for doing what you love, enjoy loads of perks and benefits, learn something new, and build a career with Hotel du Vin.

Are high standards second nature to you? Do you love people and making guests smile every day, knowing you've delivered exceptional service? Do you want to be part of something different, working with the best food, drinks, and a brand you can be proud of? We love Food, Wine, and Cocktails—almost as much as you do!

You as Assistant Night Manager will oversee the running of the hotel from sundown to sunrise. This hands-on role involves managing guest expectations and ensuring the standards of the brand are maintained.

We create memories that guests will never forget. This could be your next step into a Head of Department position within Malmaison—we actively encourage internal development and progression, Onwards and Upwards.

IND1

• #LI-CS1

In addition to competitive pay, we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality, with rooms starting from £65 per night.
• Discounted Friends and Family Room Rate with 50% off the best available rate.
• 35% off your bill when dining in our Brasseries and Bistros.
• Fully funded Apprenticeship programs supporting your career development.
• High Street Discounts on shops, experiences, holidays, and more.
• Cycle to work scheme—save up to 40% on bikes.
• Healthcare Cash Plans—dental, optical, medical, and more from £5 per month.
• Referral schemes paying up to £1500 for referring friends.
• A decent uniform that doesn’t resemble a 70s TV sitcom costume.
• A Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches, National Popcorn Day, Mental Health Awareness week, and more.
• Partnership with Wagestream—instant access to earned wages, real-time wage tracking, and financial tips.
• Complimentary stays on your 1st, 3rd, and 5th anniversaries with Dinner, Bed & Breakfast.
• Support for The Brain Charity, helping those with neurological conditions.
• Employee Assistance Programme—free, confidential advice available 24/7 for you and your family.

Our Sustainability Goals:

• 100% renewable energy for our electricity, mainly from UK Wind Farms.
• Recycling at least 70% of hotel waste, driven by staff initiatives and our Sustainability Council.
• Transition to chemical-free cleaning systems and eco-friendly kitchen practices.
• Encourage volunteering for sustainable charities, two days per year, paid.

Interested? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are equal opportunity employers welcoming applications from all qualified persons, regardless of race, sex, disability, religion, sexual orientation, or age.

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