Waiter/ Waitress, Malmaison

TN United Kingdom; Belfast; On-site; GBP 10,000 - 40,000; Part time

Job summary

Join a forward-thinking company where you can thrive in a part-time role that offers flexibility and competitive pay. As a key player in the restaurant, you will ensure guests enjoy a seamless dining experience while developing your skills through recognized apprenticeships. This role not only allows you to earn while you learn but also offers a range of exciting perks, including discounted stays and high street discounts. If you're passionate about customer service and seeking a career path with growth opportunities, this is the perfect chance to make a difference in a vibrant environment.

Benefits

Heavily discounted Staff Room Rates

Discounted Friends and Family Room Rate

35% off dining bills

Fully funded Apprenticeship programmes

High Street Discounts

Cycle to work scheme

Healthcare Cash Plans

Referral schemes

Wellness & National Campaign Days

Complimentary stays on anniversaries

Qualifications

• Passion for great customer service and willingness to learn new skills.
• Experience isn't a deal breaker.

Responsibilities

• Be the face of the restaurant and ensure smooth dining experiences.
• Control flow and communicate with the kitchen and management.

Skills

Customer Service

Communication

Flexibility

Teamwork

Education

Apprenticeship

Job description

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£12.30 + Service Charge / 20 hours per week

Part Time

Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for Life with Malmaison.

In this role, you will be the face of the restaurant. You'll help control the flow and communicate with the Kitchen and the restaurant management to ensure a smooth and controlled dining experience for our guests.

We are open 7 days a week, 365 days a year, and need people to work a range of shifts and days - this means we can offer great flexibility if required. We are busier generally during evenings and weekends, but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training, we offer nationally recognized apprenticeships which sit alongside our detailed brand training. We'll help you be 'The Difference' between good and great guest experiences.

Experience isn't a deal breaker, but a passion for great customer service and a willingness to learn new skills is essential.

Do you want to be part of something different, working with the best food, drink, and a brand you can be proud of?

We create memories that our guests never forget. This could be the next step for you into a F&B Management role – we actively encourage internal development and progression. Onwards and upwards!

In addition to competitive rates of pay, we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off the best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros.
• Fully funded Apprenticeship programmes that support you in developing your career.
• High Street Discounts on a range of high street shops, experiences, holidays, and much more.
• Cycle to work scheme – save up to 40% on a wide range of bikes.
• Healthcare Cash Plans - dental, optical, medical, and more available from £5 per month.
• Referral schemes that pay up to £1500 (just for getting your mates jobs!).
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week, and more.
• We work with Wagestream giving instant access to your pay as it’s earned. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better, and save direct from your salary.
• We also offer complimentary stays on your 1st, 3rd, and 5th anniversary with Dinner, Bed & Breakfast.
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy, with most of it coming from Wind Farms around the UK.
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on projects year-round.
• We have moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.

Interested? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.