Assistant Night Manager: Lead Night Ops & Guest Experience

Valor Hospitality; St Andrews; On-site; GBP 28,000 - 34,000; Full time

Job summary

Seaton House in Scotland is seeking an Assistant Night Manager to join Valor Hospitality. The role involves deputising for the Night Manager, running night audits, conducting health and safety checks, and overseeing night security walks while handling all guest requests with exceptional service.

We offer opportunities for career training through nationally recognised apprenticeships. The position is suitable for those who excel in communication and delivering memorable guest experiences, with

Qualifications

• Strong background in Front of House or Reception operations, with night-shift experience.
• Excellent handover and customer service skills.
• Ability to deputise for Night Manager and handle guest requests.

Responsibilities

• Deputise in absence of Night Manager and make decisions.
• Run night audit and health and safety checks.
• Conduct night security walks and respond to guest needs.
• Maintain clear handovers to incoming shift and Duty Manager.

Skills

Front of House

Night shift experience

Communication skills

Guest service

Education

Apprenticeship programs

Job description

Seaton House in Scotland is seeking an Assistant Night Manager to join Valor Hospitality. The role involves deputising for the Night Manager, running night audits, conducting health and safety checks, and overseeing night security walks while handling all guest requests with exceptional service.

We offer opportunities for career training through nationally recognised apprenticeships. The position is suitable for those who excel in communication and delivering memorable guest experiences, with