Assistant Night Manager

Oscars Group; Brighton; On-site; GBP 25,000 - 33,000; Part time

Job summary

Join Oscars Group as an Assistant Night Manager at Novotel Sydney Brighton Beach, overseeing hotel operations during overnight shifts. This role is pivotal in ensuring guest safety and satisfaction while managing night audits and staff. With extensive growth opportunities and a dynamic team, this position is ideal for those passionate about hospitality and exceptional guest service.

Benefits

Free onsite parking

Staff rates at Accor Hotels

Discounts on food & beverage

Training opportunities

Career growth opportunities

Employee Assistance Program

Reward and recognition initiatives

Qualifications

• Proven experience in a managerial role in hospitality, preferably night management.
• Strong decision-making skills in high-pressure situations.
• Proficient in guest service and hotel management.

Responsibilities

• Supervising night staff and managing hotel operations during overnight shifts.
• Handling late check-ins/check-outs and guest issues promptly.
• Overseeing night audit processes and ensuring financial reporting accuracy.

Skills

Leadership

Customer Service

Communication

Education

First Aid Certification

RSA Certificate

Tools

Hotel Management Software

Job description

Add expected salary to your profile for insights

About us:
Oscars Group is a passionate, creative, and dynamic privately owned hospitality group founded by the Gravanis family in 1986 with the acquisition of a single pub in Sydney’s Inner West. Now one of the largest privately owned hospitality groups in Australia, Oscars boasts an ever-growing portfolio of 45+ assets across NSW, Queensland, and Victoria, spanning accommodation, pubs and gaming, retail liquor, conference and event centres, chartered vessels, and both commercial and residential developments.

About the Venue:
Novotel Sydney Brighton Beachis a premium 4.5-star resort style hotel overlooking the beautiful, white sandy beaches of Brighton-Le-Sands and Sydney's picturesque Botany Bay. The hotel is currently undergoing an extensive refurbishment and on track to be one of the best event venues in NSW.

About the Role:
We are seeking a proactive and reliable Assistant Night Manager to join our Front Office team on a Part-Time basis. In this role, you will support the Night Manager in overseeing hotel operations during the overnight shift, ensuring the safety, security, and comfort of all guests. You’ll handle late check-ins and check-outs, respond to guest requests and emergencies, and assist in managing night audit procedures. This is a fantastic opportunity for someone with a passion for delivering exceptional guest service around the clock.

Key Responsibilities:

Supervising and supporting the night staff, including front desk agents, security personnel, and overnight housekeeping.

Managing the hotel's night audit process and ensuring accuracy in financial transactions and reporting.

Addressing and resolving guest issues, emergencies, or complaints promptly and professionally.

Conducting regular inspections of the premises to guarantee security and safety standards are met.

Collaborating with other departments to ensure a seamless transition between shifts and maintaining high-quality service standards.

Overseeing the implementation of hotel policies and procedures during night hours.

About You:

Proven experience in a managerial role within the hospitality industry, preferably in a night management or similar position.

Strong leadership and decision-making skills, with the ability to handle high-pressure situations effectively.

Excellent communication and customer service skills.

Proficiency in hotel management software and basic accounting principles.

Availability to work night shifts, weekends, and holidays.

First Aid and RSA certificates

Free onsite parking while on shift

Access to Accor Hotels staff rates

Discounts on food & beverage across all Oscars Group venues

Internal and external training opportunities, including an online learning platform

Career growth opportunities within Oscars Group across 46+ outstanding venues

Employee Assistance Program (EAP) for you and your immediate family

Reward and recognition initiatives

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

How many years' experience do you have as an Assistant Night Manager? Which of the following statements best describes your right to work in Australia? Do you hold a current Responsible Service of Alcohol (RSA) certificate? How many years of hotel management experience do you have? Which of the following First Aid accreditations do you currently hold? How many years of auditing experience do you have? Do you own or have regular access to a car? What's your expected annual base salary?

Hospitality & Tourism 1,001-5,000 employees

Oscars Group, founded in 1986 and owned by the Gravanis family, started with a single pub in Sydney’s Inner West. Over three decades, we've expanded into a leading privately-owned hospitality group with 46 assets and growing across NSW, Queensland, and Victoria. Our diverse portfolio includes hotels, pubs, bars, restaurants, accommodation, gaming, events, and chartered vessels.

Renowned for unique atmospheres, quality offerings, and exceptional service, Oscars Group is committed to excellence, innovation, and community engagement. Each venue upholds the highest standards, ensuring our reputation as a trusted and respected leader in the industry.

Oscars Group, founded in 1986 and owned by the Gravanis family, started with a single pub in Sydney’s Inner West. Over three decades, we've expanded into a leading privately-owned hospitality group with 46 assets and growing across NSW, Queensland, and Victoria. Our diverse portfolio includes hotels, pubs, bars, restaurants, accommodation, gaming, events, and chartered vessels.

Renowned for unique atmospheres, quality offerings, and exceptional service, Oscars Group is committed to excellence, innovation, and community engagement. Each venue upholds the highest standards, ensuring our reputation as a trusted and respected leader in the industry.

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