Assistant New Car Sales Manager: Grow & Coach Team

Renault Retail Group; Romford; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

ECOS/ECOP scheme

Family Car Scheme

Car insurance

33 days annual leave

Pension scheme

Staff discounts

Share scheme

Mortgage and pension advice

Cycle to Work scheme

Gym membership discount

Maternity/Paternity policy

Eye test voucher

Job summary

Renault Romford is seeking an experienced Assistant New Car Sales Manager to drive the New Car Sales Team, coach executives, and uphold finance compliance. You’ll work alongside the General Sales Manager to hit sales targets and manage profitability while delivering outstanding customer experiences.

The role demands solid automotive retail experience, knowledge of finance/insurance products, and strong leadership.

Qualifications

• Experience as a Sales Controller, Business Manager, or similar role in a franchised auto dealership.
• Proven track record in automotive retail sales and finance/insurance products.
• Experience coaching or developing Sales Executives.
• Strong organisational, communication, and relationship-building skills.
• CRM systems, dealership management systems, and sales reporting tools are advantageous.

Responsibilities

• Support the General Sales Manager in delivering New Car sales targets, profitability objectives, and manufacturer performance standards.
• Coach, develop, and support the New Car Sales Team to maximise customer engagement, conversion rates, product knowledge, and process compliance.
• Monitor sales performance, activity levels, key performance indicators, forecasts, and sales pipeline activity.
• Structure vehicle deals and assist with complex sales transactions where required.
• Present and oversee finance, insurance, and add-on products in a compliant and customer-focused manner.
• Work with finance providers and lenders to secure suitable funding solutions for customers.
• Support vehicle appraisals, stock management, manufacturer forecasting, and pipeline activity.
• Ensure leads, enquiries, appointments, follow-up activity, and customer escalations are handled professionally and effectively.
• Maintain high standards of compliance, manufacturer process adherence, and customer satisfaction.
• Lead the New Car Sales operation in the General Sales Manager's absence.

Skills

Coaching

CRM systems

Finance knowledge

Communication

Relationship building

Tools

CRM systems

Dealership Management Systems

Job description

Renault Romford is seeking an experienced Assistant New Car Sales Manager to drive the New Car Sales Team, coach executives, and uphold finance compliance. You’ll work alongside the General Sales Manager to hit sales targets and manage profitability while delivering outstanding customer experiences.

The role demands solid automotive retail experience, knowledge of finance/insurance products, and strong leadership.