Assistant Merchandiser

Findel Education Limited; Hyde; Hybrid; GBP 11,000 - 16,000; Part time

Job summary

Findel Education Limited in Hyde is seeking a Merchandising Assistant to join on a 9-month fixed-term contract. The role is 22.5 hours per week with hybrid working, supporting the Merchandising team to maximise stock availability and deliver an excellent customer experience.

The successful candidate will have a strong administrative background, experience in merchandising, and good Excel skills, with the ability to work collaboratively across teams and manage multiple priorities.

Qualifications

• Strong administrative background in retail, buying or merchandising.
• Good knowledge of business systems and intermediate Excel.
• Strong analytical and problem-solving abilities.
• Excellent planning and organisational skills with ability to manage multiple priorities.
• Strong communication and stakeholder relationship skills.
• Collaborative approach and willingness to share knowledge across teams.
• Customer-focused with commitment to product availability and customer experience.

Responsibilities

• Supporting the Merchandiser and Merchandising Manager, in partnership with the Buying team, to build balanced, commercial and profitable product ranges.
• Providing suppliers with estimated production requirements.
• Maintaining accurate product, SKU and supplier data within relevant systems.
• Processing vendor and buying forms, and working closely with Customer Operations to manage and resolve open orders.
• Uploading and maintaining purchase order information, including delivery dates, order confirmations and status updates.
• Monitoring outstanding purchase orders, following up on overdue orders and resolving any discrepancies.
• Responding to internal and external queries regarding order status, delivery schedules and supply issues.
• Chasing outstanding supplier invoices and credit notes.
• Maintaining and updating supplier lead times within SAP.
• Supporting the resolution of delivery delays, damaged goods and other order-related issues.

Skills

Administrative background

Excel skills

Analytical and problem-solving

Planning and organizational skills

Communication skills

Collaborative

Customer focused

Tools

SAP

Job description

**Merchandising Assistant (9-Month Fixed-Term Contract)**Exciting opportunity for a **Merchandising Assistant** to join our team on a 9-month fixed-term contract.Working 22.5 hours per week, and based in Hyde with hybrid working, you'll play a key role in supporting the Merchandising team to maximise stock availability and deliver an excellent customer experience.If you have a strong administrative background or previous experience within a Merchandising environment, we'd love to hear from you.

Your Role:

Some of the key responsibilities of this role include:

• Supporting the Merchandiser and Merchandising Manager, in partnership with the Buying team, to build balanced, commercial and profitable product ranges.
• Providing suppliers with estimated production requirements.
• Maintaining accurate product, SKU and supplier data within relevant systems.
• Processing vendor and buying forms, and working closely with Customer Operations to manage and resolve open orders.
• Uploading and maintaining purchase order information, including delivery dates, order confirmations and status updates.
• Monitoring outstanding purchase orders, following up on overdue orders and resolving any discrepancies.
• Responding to internal and external queries regarding order status, delivery schedules and supply issues.
• Chasing outstanding supplier invoices and credit notes.
• Maintaining and updating supplier lead times within SAP.
• Supporting the resolution of delivery delays, damaged goods and other order-related issues.

About You:

• A strong administrative background, ideally gained within a retail, buying or merchandising environment.
• Good knowledge of business systems and at least intermediate-level Excel skills.
• Strong analytical and problem-solving abilities.
• Excellent planning and organisational skills, with the ability to manage multiple priorities and work independently.
• Strong communication skills and the confidence to build effective relationships with a wide range of stakeholders.
• A collaborative approach, with a willingness to share knowledge and support colleagues across teams.
• Customer-focused, with a commitment to ensuring product availability and supporting an excellent customer experience.

We are happy to discuss working patterns with successful candidates. The role can be worked as:

• Three full days per week
• 4.5 hours per day across five days per week

About Findel

Findel is the UK’s leading educational resource supplier, supporting schools and nurseries through our inspirational brands: Hope, GLS, LDA, Davies Sports, and Philip Harris. Part of the €1bn turnover Manutan Group, we believe inspiring future generations is a cause worth championing. Purpose-led, we are EcoVadis rated for sustainability, a certified Great Place to Work, and driven by the Findel Foundation. Visit findel.co.uk to see how we’re moving education forward.

Findel is an eCommerce educational resources supplier in the UK and international schools and nurseries marketplace. We own several general and specialist brands including Hope, GLS, Davies Sports, Philip Harris, Spa4Schools, A-Z and LDA.
These brands give us full coverage in all product areas for primary, secondary and early years teaching, as well as specialist resources supply for school business managers, science teaching, PE and sports equipment. Findel’s origins can be traced right back to 1817.
Today, our brands and websites offer more than 32,000 products to customers in the UK and overseas, with the business exporting to over 130 countries. Headquartered in Hyde, Cheshire, we have distribution centre and offices in Nottingham and employ around 300 people. Findel was acquired by Manutan Group in 2024 after a 3 year period of ownership by Endless LLP.