Product Owner

Findel Education Limited; United Kingdom; On-site; GBP 60,000 - 85,000; Full time

Job summary

Findel Education is hiring a Product Owner to shape digital products and customer experiences for educators and schools in the UK. You will bridge business stakeholders and delivery teams, owning the product backlog and ensuring priorities align with strategic objectives and customer needs.

You will lead backlog refinement, collaborate with Engineering, UX, QA and business teams, and drive measurable outcomes while maintaining a customer-centric approach across the organisation.

Qualifications

• Experience in a Product Owner, Product Management or Business Analysis role.
• Experience working within Agile delivery environments.
• Strong stakeholder management and requirements gathering skills.
• Experience creating and managing user stories, acceptance criteria and product backlogs.
• Excellent communication and influencing skills.
• Strong analytical and problem-solving abilities.
• Ability to prioritise effectively and make informed decisions.
• Customer-focused mindset with a passion for delivering value.
• Strong organisational and time management skills.
• Ability to build collaborative relationships across multiple teams and functions.
• Experience working within B2G, education or eCommerce environments.
• Knowledge of modern product management frameworks and practices.
• Experience working with digital platforms and customer-facing products.
• Familiarity with data-driven product decision making and product analytics.

Responsibilities

• Own and maintain a prioritised product backlog aligned to business objectives and customer outcomes.
• Gather, analyse and translate business requirements into clear user stories and acceptance criteria.
• Work closely with cross-functional delivery teams to define and communicate product priorities.
• Lead backlog refinement sessions and support sprint planning activities.
• Make informed prioritisation decisions, balancing customer needs, business value and technical considerations.
• Collaborate with stakeholders across multiple business functions to manage competing priorities effectively.
• Monitor product performance and use insights and feedback to inform future development.
• Ensure delivered solutions meet agreed acceptance criteria and customer expectations.
• Support continuous improvement of product management and agile delivery practices.
• Champion a customer-centric approach to product development throughout the organisation.

Skills

Communication

Stakeholder management

Requirements gathering

User stories

Prioritisation

Analytical skills

Problem solving

Customer focus

Time management

Collaboration

Agile delivery

Job description

At Findel Education, we’re committed to delivering innovative solutions that support educators, schools and nurseries across the UK. We’re looking for a talented Product Owner to join our growing Product team and help shape the future of our digital products and customer experiences.

About the role

This is an exciting opportunity to play a key role in defining, prioritising and delivering digital products that create value for our customers and the business.

As Product Owner, you will act as the bridge between business stakeholders and delivery teams, ensuring product priorities align with strategic objectives and customer needs. You will own and manage the product backlog, working closely with Engineering, UX, QA and business teams to deliver high-quality solutions that drive measurable outcomes.

Reporting to the Lead Product Owner, you will collaborate with stakeholders across the Findel business to understand requirements, define product goals and ensure development teams remain focused on delivering the highest-value opportunities.

Key responsibilities

• Own and maintain a prioritised product backlog aligned to business objectives and customer outcomes.
• Gather, analyse and translate business requirements into clear user stories and acceptance criteria.
• Work closely with cross-functional delivery teams to define and communicate product priorities.
• Lead backlog refinement sessions and support sprint planning activities.
• Make informed prioritisation decisions, balancing customer needs, business value and technical considerations.
• Collaborate with stakeholders across multiple business functions to manage competing priorities effectively.
• Monitor product performance and use insights and feedback to inform future development.
• Ensure delivered solutions meet agreed acceptance criteria and customer expectations.
• Support continuous improvement of product management and agile delivery practices.
• Champion a customer-centric approach to product development throughout the organisation.

About you

You will be a collaborative and commercially aware Product Owner with excellent communication skills and the ability to build strong relationships across both technical and non-technical teams.

You will be comfortable working within an agile environment, managing multiple priorities and making decisions that balance customer value, business objectives and delivery considerations.

With a passion for problem solving and continuous improvement, you’ll be driven to deliver products that make a meaningful impact for customers and colleagues alike.

• Experience in a Product Owner, Product Management or Business Analysis role.
• Experience working within Agile delivery environments.
• Strong stakeholder management and requirements gathering skills.
• Experience creating and managing user stories, acceptance criteria and product backlogs.
• Excellent communication and influencing skills.
• Strong analytical and problem-solving abilities.
• Ability to prioritise effectively and make informed decisions.
• Customer-focused mindset with a passion for delivering value.
• Strong organisational and time management skills.
• Ability to build collaborative relationships across multiple teams and functions.
• Experience working within B2G, education or eCommerce environments.
• Knowledge of modern product management frameworks and practices.
• Experience working with digital platforms and customer-facing products.
• Familiarity with data-driven product decision making and product analytics.

We work on a hybrid basis with 3 office days per week.

Why join Findel Education?

Findel is the UK's leading educational resource supplier, supporting schools and nurseries through our inspirational brands: Hope, GLS, LDA, Davies Sports and Philip Harris. Part of the €1bn turnover Manutan Group, we believe inspiring future generations is a cause worth championing. Purpose-led, we are EcoVadis rated for sustainability, a certified Great Place to Work, and driven by the Findel Foundation.

Visit findel.co.uk to discover how we’re moving education forward.

We are committed to building an inclusive workplace that reflects the communities we serve and welcome applications from all backgrounds.

Findel is an eCommerce educational resources supplier in the UK and international schools and nurseries marketplace. We own several general and specialist brands including Hope, GLS, Davies Sports, Philip Harris, Spa4Schools, A-Z and LDA.
These brands give us full coverage in all product areas for primary, secondary and early years teaching, as well as specialist resources supply for school business managers, science teaching, PE and sports equipment. Findel’s origins can be traced right back to 1817.
Today, our brands and websites offer more than 32,000 products to customers in the UK and overseas, with the business exporting to over 130 countries. Headquartered in Hyde, Cheshire, we have distribution centre and offices in Nottingham and employ around 300 people. Findel was acquired by Manutan Group in 2024 after a 3 year period of ownership by Endless LLP.