Assistant Medical Secretary – Secondment Cover

The Methodist Church in Britain; West Midlands; On-site; GBP 22,000 - 28,000; Full time

Job summary

Wye Valley NHS Trust is seeking a capable Medical Secretarial Secondment to join a busy clinical directorate. The postholder will provide confidential secretarial and administrative support to consultants, nursing staff and other clinical colleagues, and will work largely independently across the Directorate as service needs change.

You will book outpatient appointments, validate waiting lists, update outcomes and manage patient records using digital and AI dictation systems, while upholding

Qualifications

• GCSE English and Mathematics or equivalent.
• Previous secretarial experience required.
• Ability to organise, prioritise and manage workload under pressure.
• Familiarity with medical terminology and NHS data handling.

Responsibilities

• Provide secretarial and administrative support to clinicians and nursing staff.
• Book outpatient appointments and optimise clinic slots.
• Validate and manage outpatient waiting lists and patient data.
• Update outcomes and amend database information as required.
• Maintain patient records and handle correspondence using digital dictation systems.
• Handle calls professionally across the multidisciplinary team.

Skills

Organisational skills

Prioritisation

Time management

Computer skills

Education

GCSE English and Mathematics or equivalent

Tools

Dictation software

Job description

This secondment cover post sits in a medical secretarial team at Wye Valley NHS Trust, supporting consultants, nursing staff and other clinical colleagues. The work centres on booking outpatient appointments, validating waiting lists and patient records, and handling correspondence through digital and AI dictation systems. The post-holder works largely independently and must move between teams across the Directorate as service needs change. Previous secretarial experience and strong organisational skills decide fit.

What the job involves

• Provide secretarial and administrative support to consultants, nursing staff and other clinical colleagues
• Book outpatient new and follow-up appointments, making efficient use of clinic slots and considering patient needs
• Support the validation and management of outpatient waiting lists
• Carry out departmental validation tasks, including updating outcomes and amending database information
• Support data quality initiatives, including validation of waiting lists and EPR information
• Maintain accurate patient records and manage correspondence using digital/AI dictation systems
• Handle telephone calls and queries courteously and professionally across the multidisciplinary team
• Ensure all duties comply with confidentiality, data protection, Trust policies and safe systems of work
• Cover for Medical Secretaries during leave or absence, including validation and updating of patient tracking lists
• Undertake additional duties as required by the Admin Lead, Deputy General Manager, Medical Secretaries or clinical staff
• Maintain good working relationships across the Directorate to improve service effectiveness and efficiency
• Maintain knowledge of medical terminology and the conditions treated in the department

What’s required

Qualifications

• GCSE English and Mathematics or equivalent

Experience

• Previous secretarial experience or equivalent
• Working under pressure

Skills & knowledge

• Ability to organise, prioritise and manage workload without supervision
• Ability to meet tight time schedules and deadlines
• Computer skills

Nice to have

• SA stage 2/3 or equivalent medical typewriting or word processing skills
• Understanding of health records
• Medical terminology
• Previous NHS or healthcare experience
• Audio-typing