Assistant Manager - Pub Team Leader & Guest Experience

Fuller's; Greater London; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Food & drink discounts

Tips paid weekly

Hotel discounts

My Fuller’s rewards platform

Healthcare cash plan

Wagestream access

Induction and training

Job summary

Fuller’s is seeking an Assistant Manager for The Mason's Arms near Battersea Power Station. You will lead a busy pub team, ensure smooth day-to-day operations, and deliver friendly, engaging service to a diverse crowd.

We offer career paths across our pubs and hotels, induction and training, and benefits including 25% discounts on food and drink (rising with tenure), weekly tips, My Fuller’s rewards, hotel stays, and a Healthcare Cash Plan. Wagestream access is available.

Qualifications

• Ability to create a friendly atmosphere for the team and customers.
• Hands-on leader capable of daily operations management.
• Confident manager with good decision-making skills.
• Enjoy working in a fast-paced environment.
• Eagerness to learn new skills and develop professionally.
• Strong communication skills.
• Passion for quality food and engaging service.

Responsibilities

• Lead the daily running of the pub and hotel venues.
• Coach and develop team members for excellent guest experiences.
• Maintain high standards of service, cleanliness and safety.
• Foster a welcoming atmosphere for diverse customers.
• Collaborate with senior leadership on business priorities.

Skills

People management

Communication

Leadership

Team motivation

Job description

Fuller’s is seeking an Assistant Manager for The Mason's Arms near Battersea Power Station. You will lead a busy pub team, ensure smooth day-to-day operations, and deliver friendly, engaging service to a diverse crowd.

We offer career paths across our pubs and hotels, induction and training, and benefits including 25% discounts on food and drink (rising with tenure), weekly tips, My Fuller’s rewards, hotel stays, and a Healthcare Cash Plan. Wagestream access is available.