Assistant Manager - Store Leader & Guest Experience

Pret A Manger; Manchester; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

15% quarterly bonus

33 days annual leave

Private medical cover

Pension contribution 4%

Life assurance 3x salary

Sabbatical after 3 years

Lifestyle discounts

Job summary

Pret A Manger is seeking an Assistant Manager in Manchester to support the General Manager in daily store operations. You’ll lead a team to deliver outstanding customer service and high-quality food, while maintaining a positive work environment built on teamwork and camaraderie.

You’ll train and coach team members, manage front-of-house and back-of-house collaboration, and ensure health and safety, stock control, and waste reduction are top priorities.

Qualifications

• Experience leading a team in fast-paced retail or hospitality.
• Ability to deliver outstanding customer service and maintain high food standards.
• Proven ability to train and develop staff.
• Experience with stock ordering, stock takes and waste reduction.

Responsibilities

• Assist General Manager in overseeing daily store operations.
• Lead and motivate the team to deliver exceptional customer experiences.
• Train and develop team members and uphold health and safety standards.
• Contribute to stock control and efficiency measures.

Skills

Leadership

Customer service

Team management

Retail/hospitality experience

Tools

POS system

Stock control

Job description

Pret A Manger is seeking an Assistant Manager in Manchester to support the General Manager in daily store operations. You’ll lead a team to deliver outstanding customer service and high-quality food, while maintaining a positive work environment built on teamwork and camaraderie.

You’ll train and coach team members, manage front-of-house and back-of-house collaboration, and ensure health and safety, stock control, and waste reduction are top priorities.