Assistant Manager - Kitchen & Customer Experience

Pret A Manger; Manchester; Hybrid; GBP 35,000 - 36,000; Full time

Benefits offered by this job

15% quarterly bonus

33 days annual leave (including Bank H

Private medical cover

Pension matching

Life assurance 3x salary

Sabbatical after 3 years

Season ticket loans

Healthcare cash plan

Discounts via Benefits Platform

The Pret Foundation charity support

Job summary

Pret A Manger in Manchester is seeking an Assistant Manager to support the General Manager in overseeing daily store operations, lead a team, and deliver outstanding customer service and high‑quality food.

You will train and develop colleagues, maintain health and safety standards, manage stock ordering and waste reduction, and help drive profits while creating a positive, inclusive work environment.

Qualifications

• Experience in retail or hospitality, and you know how to lead a team, drive profit, and deliver great customer experiences.
• You’ll foster a positive and inclusive work environment built on teamwork and camaraderie.

Responsibilities

• Oversee daily store operations to ensure smooth running and exceptional customer experiences.
• Lead and motivate the team to deliver high-quality food and service.
• Assist in training and developing team members for growth within Pret; uphold health and safety standards.
• Support stock control through stock ordering, stock takes, and waste reduction.

Skills

Retail leadership

Customer service

Team motivation

Health and safety awareness

Job description

Pret A Manger in Manchester is seeking an Assistant Manager to support the General Manager in overseeing daily store operations, lead a team, and deliver outstanding customer service and high‑quality food.

You will train and develop colleagues, maintain health and safety standards, manage stock ordering and waste reduction, and help drive profits while creating a positive, inclusive work environment.