Junior Assistant Manager

Smiggle; City of Westminster; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

50% store discount

Generous 28+ days of paid holidays

Pension scheme

Job summary

Smiggle UK on Oxford Street is looking for a Junior Assistant Manager to join our vibrant store team. You will work with the Store Manager to maximise sales, deliver exceptional customer experiences, coach staff, and maintain a fun, fast-paced atmosphere.

The role blends leadership with hands-on operations including recruitment, coaching, merchandising, stock checks and loss prevention, while upholding Smiggle's playful brand. Attractive benefits are offered in this role.

Qualifications

• Guest-focused mindset and willingness to exceed guest expectations.
• Proven leadership in supervising staff performance and KPIs.
• Target-driven with a can-do attitude and resilience.
• Adaptable to frequent visual changes in a fast-paced retail setting.

Responsibilities

• Coordinate recruitment and induction of Sales Assistants and Supervisors.
• Coach and give feedback to improve team performance and meet objectives.
• Ensure genuine, unique customer experiences at each interaction.
• Maximise sales opportunities and achieve brand KPIs and store targets.
• Review sales opportunities using store/brand reports.
• Support promotions and communicate brand initiatives.
• Execute Visual Merchandising briefs in line with VM standards.
• Assist Store Manager with salaries, rosters and leave management.
• Implement loss prevention measures and assist with stocktakes.

Skills

Customer advocacy

Leadership

Motivation/energy

Adaptability

Job description

Junior Assistant Manager - Smiggle UK - Oxford Street

Job no: 826917
Work type: Full time
Location: East Anglia UK
Categories: Retail - Management

Ready to lead, inspire and ignite creativity?

Join us at our Oxford StreetSmiggle Store as a Junior Assistant Manager!

As a Junior Assistant Manager, you will work alongside the Store Manager to maximise store performance whilst delivering exceptional customer experiences, boost sales, and provide guidance to all team members in a fast-paced, hands-on environment; all while playing with the products – approaching every day with an attitude of fun!

Junior Assistant Manager Job Role:

• Coordinate and manage the recruitment and selection process of Sales Assistants and Supervisors, including their induction
• Develop team performance through regular coaching and feedback, making sure personal and team objectives are being met
• Ensure team members provide a genuine and unique experience with every customer
• Maximise every sales opportunity to achieve brand KPIs, store and individual sales targets
• Regularly review and analyse sales opportunities utilising store and brand reports
• Drive and support the effective implementation and communication of brand promotions
• Execute the store Visual Merchandising Brief within set time frames and in accordance with the Brand VM principles whilst maintaining the brand VM standards
• Support the Store Manager to effectively manage salaries, store rosters and team member leave to maximise productivity
• Implement and manage Loss prevention whilst regularly conducting stocktake preparation and participating in stocktake

Junior Assistant Manager Benefits That Speak to You:

• Climb the Ladder:Genuine progression opportunities are within reach - your career can thrive here.
• Plan for the Future:Our pension scheme helps you secure your financial future.
• Shop Smart:Get a generous 50% store discount to grab your favourite items without breaking the bank.
• Referral program: Our referral program rewards you for recommending friends, making every work connection count.
• Generous 28+ days of paid holiday - embrace relaxation, because we believe in the importance of work-life balance.

At Smiggle, your role isn't just a job; it's a thrilling journey where you'll lead, inspire, and make magic happen every day. Join us and be a part of something extraordinary!

Experience & skills required to become a Smiggler?

• A passionate customer advocate, dedicated to going the extra mile for every guest, leaving them with a smile and a giggle.
• A natural leader, confident in managing staff performance and inspiring the team to achieve store sales and KPIs.
• A highly motivated individual, brimming with energy and enthusiasm, driven to surpass targets with a can-do attitude.
• Adaptable and unfazed by frequent visual changes in a high-pressure environment.

Our Culture is as clear as our name! We're all about joy, friendliness, and fun. We celebrate unique personalities and individuality. Embark on an exciting journey as a Junior Assistant Manager and become a Smiggler.

Advertised: 02 Nov 2026 GMT Standard Time
Applications close: