Sales Assistant/Keyholder - Smiggle UK - Reading

Smiggle; Hounslow; On-site; GBP 12,398,400 - 19,286,400; Part time

Benefits offered by this job

Career progression

Pension scheme

50% store discount

Referral program

28+ days paid holiday

Employee Assistance Programme

Job summary

Smiggle Reading is seeking a Sales Assistant/Keyholder for a permanent part-time position (4–8 hours). You will help maximise store performance and deliver exceptional customer experiences in a fast-paced environment, while promoting Smiggle products with energy and enthusiasm.

Join a team dedicated to friendly service, strong product knowledge, and achieving sales targets. Benefits include a 50% store discount, pension scheme, generous holiday entitlement, and access to an Employee Assistance

Qualifications

• Customer-focused and friendly with strong communication and interpersonal skills.
• Able to work collaboratively in a fast-paced retail environment.
• Willingness to work weekends and cover shifts as needed.

Responsibilities

• Maintain strong communication with the team and collaborate with all members.
• Support store with rostered shifts, weekends, and cross-store coverage.
• Maximise sales opportunities to hit brand KPIs and individual targets.
• Create a genuine and engaging experience for every customer.
• Maintain product knowledge and clearly communicate features and benefits.
• Process new deliveries promptly and keep floor stock at appropriate levels.
• Maintain visual merchandising standards and store presentation.
• Handle opening and closing duties and ensure store security.

Skills

Communication

Teamwork

Reliability

Flexibility

Multitasking

Customer focus

Job description

Sales Assistant/Keyholder | Reading | Permanent Contract | 4‑8 Hours | Competitive Salary

Join us at our Reading Smiggle Store as a Sales Assistant! As a Sales Assistant you will become part of the Smiggle team to help maximise store performance whilst delivering exceptional customer experiences, boost sales in a fast‑paced, hands‑on environment; all while playing with the products – approaching every day with an attitude of fun!

Sales Assistant Job Role:

• Have strong, consistent communication with the team to work collaboratively with all team members
• Show reliability and flexibility with rostered shifts to ensure the store is supported, including weekends and support other stores where needed
• Maximise every sales opportunity to achieve brand KPIs, store ad individual sales targets
• Create a genuine and unique experience with every customer
• Maintain product knowledge and confidently communicate product features and benefits to customers
• Process new incoming deliveries in a timely and efficient manner
• Maintain appropriate stock levels on the floor to drive sales
• Maintain the VM standards to deliver the brand experience
• Maintain store presentation and housekeeping standards
• Opening and closing duties

Sales Assistant Benefits That Speak to You:

• Climb the Ladder: Genuine progression and internal training opportunities are within reach - your career can thrive here.
• Plan for the Future: Our pension scheme helps you secure your financial future.
• Shop Smart: Get a generous 50% store discount to grab your favourite items without breaking the bank. Retail therapy anyone?
• Referral program: Our referral program rewards you for recommending friends, making every work connection count.
• Generous 28+ days of paid holiday - embrace relaxation: because we believe in the importance of work‑life balance.
• Employee Assistance Programme – to help support your mental health, speak to accredited counsellors via our 24/7 confidential telephone support line

Experience & skills required to become a Smiggler?

• A passionate customer advocate, dedicated to going the extra mile for every guest, leaving them with a smile and a giggle.
• A natural multitasker who is ambitious, resourceful and inspiring the team to achieve store sales and KPIs.
• A highly motivated individual, brimming with energy and enthusiasm, driven to surpass targets with a can‑do attitude.
• Adaptable and unfazed by frequent visual changes in a high‑pressure environment.
• Someone who is looking for opportunities to always learn more.

Our Culture is as clear as our name! We're all about joy, friendliness, and fun. We celebrate unique personalities and individuality. Embark on an exciting journey as a Sales Assistant and become a Smiggler.

We are an equal opportunities employer. We are committed to creating a diverse and inclusive workplace where everyone is treated with respect and dignity. All qualified applicants will be considered for employment without regard to race, religion, sex, gender, gender identity or expression, sexual orientation, ethnic or national origin, disability, age, marital status, pregnancy or maternity or any other legally protected characteristic. We welcome applications from all suitably qualified candidates and encourage a diverse range of applicants to apply.