Sales Assistant - Smiggle UK - Whiteley

Smiggle UK & ROI; East Ham; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Generous store discount

Pension plan

Career progression opportunities

Job summary

Smiggle UK & ROI in Whiteley is looking for a Sales Assistant/Keyholder to join our team on a permanent contract.

You will deliver exceptional customer experiences, drive store sales, process deliveries, maintain stock and VM standards, support opening and closing duties, and show reliability and flexibility with rosters.

Join a fun, fast-paced environment with opportunities for progression, a generous 50% store discount, pension plan, and a culture that celebrates individuality.

Qualifications

• Passionate about delivering exceptional customer experiences.
• Natural multitasker, ambitious and resourceful.
• Motivated and energetic with a can-do attitude.
• Adaptable to frequent visual changes in fast-paced settings.
• Keen to learn and grow within the role.

Responsibilities

• Communicate effectively with the team to work collaboratively.
• Show reliability and flexibility with rosters, including weekends.
• Maximise sales opportunities to hit brand KPIs.
• Create a genuine and unique experience for each customer.
• Maintain product knowledge and communicate features to customers.
• Process new deliveries efficiently.
• Maintain stock levels on the floor to drive sales.
• Uphold VM standards to deliver the brand experience.
• Maintain store presentation and housekeeping standards.
• Handle opening and closing duties.

Skills

Customer advocate

Multitasker

Motivated

Adaptable

Eager to learn

Job description

Sales Assistant/Keyholder | Whiteley | Permanent Contract | 0 Hour | Competitive Salary

Join us at our Whiteley Smiggle Store as a Sales Assistant!

As a Sales Assistant, you will become part of the Smiggle team to help maximise store performance whilst delivering exceptional customer experiences boost sales in a fast-paced, hands-on environment, all while playing with the products – approaching every day with an attitude of fun!

Sales Assistant Job Role

• Have strong, consistent communication with the team to work collaboratively with all team members
• Show reliability and flexibility with rostered shifts to ensure the store is supported, including weekends, and support other stores where needed
• Maximise every sales opportunity to achieve brand KPIs, store and individual sales targets
• Create a genuine and unique experience with every customer
• Maintain product knowledge and confidently communicate product features and benefits to customers
• Process new incoming deliveries in a timely and efficient manner
• Maintain appropriate stock levels on the floor to drive sales
• Maintain the VM standards to deliver the brand experience
• Maintain store presentation and housekeeping standards
• Opening and closing duties

Sales Assistant Benefits That Speak To You

• Climb the Ladder: Genuine progression and internal training opportunities are within reach - your career can thrive here.
• Plan for the Future: Our pension scheme helps you secure your financial future.
• Shop Smart: Get a generous 50% store discount to grab your favourite items without breaking the bank.
• Referral program: Our referral program rewards you for recommending friends, making every work connection count.
• Generous 28+ days of paid holiday - embrace relaxation: because we believe in the importance of work-life balance.
• Employee Assistance Programme - to help support your mental health, speak to accredited counsellors via our 24/7 confidential telephone support line

At Smiggle, your role isn't just a job; it's a thrilling journey where you'll lead, inspire, and make magic happen every day. Join us and be a part of something extraordinary!

Experience & skills required to become a Smiggler?

• A passionate customer advocate, dedicated to going the extra mile for every guest, leaving them with a smile and a giggle.
• A natural multitasker who is ambitious, resourceful, and inspires the team to achieve store sales and KPIs.
• A highly motivated individual, brimming with energy and enthusiasm, driven to surpass targets with a can-do attitude.
• Adaptable and unfazed by frequent visual changes in a high-pressure environment.
• Someone who is looking for opportunities to always learn more.

Our Culture is as clear as our name! We're all about joy, friendliness, and fun. We celebrate unique personalities and individuality. Embark on an exciting journey as a Sales Assistant and become a Smiggler.

We are an equal opportunities employer. We are committed to creating a diverse and inclusive workplace where everyone is treated with respect and dignity. All qualified applicants will be considered for employment without regard to race, religion, sex, gender, gender identity or expression, sexual orientation, ethnic or national origin, disability, age, marital status, pregnancy or maternity or any other legally protected characteristic. We welcome applications from all suitably qualified candidates and encourage a diverse range of applicants to apply.