Assistant Manager (Possible Live-In)

Harri; Godalming; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Food discount

Tips paid weekly

Healthcare plan

Induction & training

Wagestream access

Hotel discounts

Job summary

Fuller’s is seeking an Assistant Manager for The Mill at Elstead, a vibrant country pub on the River Wey. You will lead daily operations, nurture a friendly team and oversee service excellence during peak periods, ensuring a warm, welcoming guest experience.

With strong communication skills and a passion for fresh food and wine, you will drive service standards, coach staff and help deliver a memorable visit for every guest, supported by Fuller’s industry-leading training and benefits.

Qualifications

• Experience leading a team in a busy hospitality setting.
• Strong communication and customer service skills.
• Motivated by delivering high-quality guest experiences.

Responsibilities

• Lead daily operations and ensure smooth service at the pub.
• Create a welcoming atmosphere for staff and guests.
• Support training and development of team members.
• Drive financial performance through upselling and cost control.

Skills

Friendly leadership

Hands-on management

Decision making

Fast-paced environment

Willing to learn

Communication skills

Food and service passion

Job description

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what's next? – define the essence of who we are.

A vast country pub, The Mill at Elstead occupies a great spot on the banks of the River Wey. The location is peaceful but the pub itself can get busy - the Sunday Roasts and riverside garden are particularly popular.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in an Assistant Manager:

• Ability to create a friendly atmosphere for the team and customers.
• A hands-on leader with the ability to manage the day-to-day running of the business.
• A confident manager with great decision-making skills.
• Enjoy working in a fast-paced environment.
• Interest in learning new skills to enhance your career with our industry leading training and development.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.

Compensation: Competitive salary