Assistant Manager - New Club Opening

EVERLAST GYMS; Croydon; On-site; GBP 40,000 - 52,000; Full time

Benefits offered by this job

20% discount across Frasers Group fas【

Free Everlast Gym membership

Monthly recognition programmes (double

Funding for qualifications (L3 & L5 in

PT sessions and group training

Job summary

Everlast Gyms seeks a full-time club leader for a new Croydon opening, accountable for overall performance and daily operations. You will set the standard on sales, service, and operations, guiding a team to deliver exceptional member experiences every visit.

As the face of the club, lead by example on the gym floor and reception, maintain high standards, and drive KPI achievement, people development, and operational consistency with a solutions-driven mindset.

Qualifications

• Leadership experience to drive a high-performing club team.
• Customer-focused approach with strong interpersonal skills.
• Commercial mindset to maximise memberships and services.

Responsibilities

• Recruit, develop, and lead a high-performing team.
• Drive revenue across memberships, PT, and secondary spend.
• Create a welcoming, premium member experience.
• Oversee sales and operations while upholding standards.

Skills

Leadership

Recruitment

Customer service

Interpersonal skills

Commercial awareness

Flexibility

Education

Level 2 Fitness Qualification

Job description

New club opening

This is a full-time leadership role, accountable for the overall performance and daily running of your club. You'll set the tone for excellence across sales, service, and operations, driving all commercial areas while delivering an exceptional experience for every member, every visit.

As the face of Everlast Gyms, you'll lead by example on the gym floor and reception, own high standards in every area, and inspire your team to deliver results. With a sharp eye for detail and a fearless, solutions-driven mindset, you'll take full ownership of KPIs, people development, and operational consistency.

The Benefits

• 20% discount across all Frasers Group fascias
• Free Everlast Gym membership
• Monthly recognition: Everlast Champions & Frasers Group Champion (double salary month for winners)
• Training & development, including funded qualifications (L3 & L5 in Management & Leadership)
• Opportunities to enhance your fitness knowledge, deliver PT sessions, and lead group training
• Be part of a culture that celebrates ambition, resilience, and fearless progression

What you’ll do

Lead & Inspire: Recruit, develop, and elevate a high-performing team, giving regular, constructive feedback to maximise potential.

Drive Commercial Success: Own all revenue lines - memberships, PT, secondary spend. Maximise overall profitability.

Elevate Member Experience: Create a welcoming, energetic, and premium environment that enhances every member interaction.

Operate with Excellence: Oversee all sales and operational processes, ensuring company standards and central initiatives (FUNDAMENTALS, ASCEND, MOVE) are delivered at the highest level.

Champion Standards: Maintain best-in-class cleanliness, safety, and presentation - whether you're on shift or not.

Be Resilient & Agile: Quickly adapt to challenges, find solutions, and support your team through change.

Compliance & Safety: Manage policies, procedures, Health & Safety, and pool plant operations in line with guidelines.

Want to know see more of the great things our brand does please visit our LinkedIn page here.

An opportunity like this at Frasers Group is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:

• Think without limits - Think fast, think fearlessly and take the team with you
• Own it and back yourself - own the basics, own your role and own the results
• Be relevant - Relevantto our people, our partners and the planet

What You’ll Bring

• Passion for health, fitness, and wellness
• Level 2 Fitness Qualification (desirable)
• Strong leadership qualities with adaptability in communication & management style
• A member-first mindset with exceptional interpersonal skills
• Commercial awareness and the drive to exceed targets
• Positivity, ambition, and a fearless approach to challenges
• Flexibility to work varied hours, including evenings, weekends, and Bank Holidays