Assistant Manager - Lounge and Bar - 5 Hotel

Yellow 42 Recruitment; Turnberry; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Subsidised accommodation

Meal on duty

Discounted room rates

Spa & gym access

Uniform provided & laundry

Employee assistance programme

Training & apprenticeships

Job summary

Yellow 42 Recruitment is seeking an Assistant Manager for a 5-star hotel in Ayrshire. The role is ideal for someone stepping up from supervisor or assistant manager in a smaller setting to join an iconic resort.

You will oversee multiple outlets, manage staff, and ensure superb guest service during hours of operation. This is a hands-on leadership position with opportunities for development and extensive hospitality exposure.

Qualifications

• Must communicate effectively in spoken and written English.
• Previous experience in luxury hotel environment at Senior Head Waiter or Assistant Outlet Manager level or above is essential.
• Degree/HND or equivalent preferred.
• Ability to analyse financial information and prepare budgets and outlet goals; monitor payroll and costs preferred.
• Resourceful, creative and flexible; ability to lead by example.

Responsibilities

• Manage multiple outlets and a large team.
• Distribute workload among staff and direct reports.
• Respond to guest needs during operating hours.
• Lead the team and set a positive example.
• Monitor performance and conduct appraisals as directed.
• Develop and implement training programmes with the F&B Services Manager.
• Lead effective communication and drive improvements in service and productivity.

Skills

English communication

Hospitality leadership

Budgeting & payroll

Computer skills

Problem solving

Education

Degree or equivalent

Tools

Computer literacy

Job description

Yellow 42 Recruitment are currently recruiting for an assistant manager for a 5-star hotel in Ayrshire for their tea bar/lounge offering lite snacks and excellent wines and spirits.

This role would suit someone who is ready to step up from being a supervisor or an assistant manager in a smaller establishment, ready to make the move to an iconic resort.

What you need to demonstrate

• Able to manage multiple outlets and a large number of staff.
• Effectively manage distribution of workload amongst self and direct reports
• Respond appropriately to guest needs during hours of operation
• Lead the team by setting a positive example
• Monitor employees to ensure performance expectations are met.
• Conduct appraisals in line with guidance given from the F&B Services Manager in line with completion dates
• Lead the team by creating an environment in which direct reports can take responsibility and authority for their own work and development
• In conjunction with the F&B Services Manager, develop and implement Training programmes for Departments
• Lead the team by communicating effectively
• Display an understanding of the impact that menu choice has on productivity and profitability
• Initiate and maintain timely recording of and follow-up of all bookings
• Conduct performance or reviews with direct reports as necessary on a timely basis
• Provide creative methods for improving Customer Service
• Continuously review and improve internal operations methods in own Department and suggest to other Departments how they might assist in general improvements through appropriate forum
• To generate new ideas for service and products that will maintain a competitive and leading edge over our competitors

Who you are

• Must be able to communicate effectively in spoken and written English.
• Previous experience of working in luxury hotel environment at Senior Head Waiter or Assistant Outlet Manager Level or above is essential
• Degree/HND or equivalent preferred
• Ability to analyse financial information and prepare budget and outlet goals and to monitor and control payroll and other costs preferred
• Must be resourceful, creative and maintain flexibility.
• Be able to lead a team by creating the right example, training, motivating and mentoring to achieve desired ends
• Comprehensive computer skills preferred
• Intermediate or Elementary Food Hygiene Certificate desirable
• Personal License Holder desirable

What is on offer

• Salary £31.5k or above DOE
• Subsidised live in accommodation if required
• Access to a meal on duty in the staff canteen.
• Friends & Family Rooms Programme - discounted room rates
• Discounts available at the Food & Beverage outlets
• Resort Facilities use of the Spa, Gym and facilities
• Discounted room rates at all company properties.
• Uniforms - a uniform will be provided, and items will be laundered at the Company's expense.
• Employee Assistance Programme offering a range of Employee Assistance Help Lines.
• Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available

PLEASE NOTE THAT THERE IS NO SPONSORSHIP VISA IN PLACE FOR THIS ROLE - FULL RIGHT TO WORK IN UK IS ESSENTIAL