Assistant Manager - Live In Available

Metro Pub Co - Bra_302; Cambourne; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Pension contribution

Staff discounts

Employee assistance program

Career progression across brands

Refer a friend bonus up to £1,500

Wagestream access

Retail discounts

Job summary

Metro Pub Co - Bra_302 is seeking an Assistant Manager to help run a busy pub with energy and leadership. You’ll support the General Manager, lead the team, and ensure customers have a great experience.

You’ll champion brand standards, manage safety and allergen controls, and coach staff through busy shifts. Strong English communication and people skills are essential to excel in this hands-on role. We offer a competitive salary, pension, career progression across brands, and staff discounts.

Qualifications

• Customer service excellence and leadership experience.
• Clear communication and ability to train and develop others.
• Strong English—spoken and written—to perform safely and manage allergen controls.
• Ability to remain calm and adapt during busy shifts.

Responsibilities

• Support the General Manager in daily operation and in their absence.
• Lead the team to deliver exceptional customer experiences.
• Act as a role model for training and development.
• Uphold brand standards and ensure customer and team safety.

Skills

Customer service

Leadership

Communication

Team motivation

Attention to detail

Allergen awareness

Job description

Job Description

As Assistant Manager, you’ll be at the heart of our management team, helping to ensure the smooth running of a busy pub. From the moment you step through the door, you lead by example making sure our Customers, and teams, have a great time.

Qualifications

What you’ll do as an Assistant Manager…

• Support the General Manager in the day to day running of the business and leading the business in their absence.
• Bring our brand to life by leading the team in delivering amazing experiences for our customers.
• Act as a role model for the team and support with training and development.
• Be a champion of brand standards & ensure customer & team safety at all times.

What you’ll bring…

• You’ll be passionate about delivering amazing experiences for customers.
• You’ll be great with people, and as a result, have great communication and leadership skills making sure you get the best out of people.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A keen eye for every small detail and a desire to uphold high standards in all that you do.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.