Assistant Manager - Live In Available

Greene King; Washbrook; On-site; GBP 31,000 - 35,000; Full time

Benefits offered by this job

Pension contribution

Career development across brands

Brand discounts (33% / 15% for family)

Wagestream access

Retail discounts (up to 30%)

Refer a friend bonus up to £1,500

Employee assistance program

Job summary

Greene King’s Farmhouse Inns is seeking an Assistant Manager to join our busy pub leadership team in Ipswich. You’ll support the General Manager, drive great guest experiences, and lead the team to uphold brand standards while ensuring safety and smooth day-to-day operations.

The role requires teamwork, strong communication, and the ability to adapt during busy shifts. A Personal Licence eligibility may be needed; Greene King supports you through the process.

Qualifications

• Strong customer service orientation.
• Proven leadership and team development abilities.
• Clear communication and frontline training skills.

Responsibilities

• Support the General Manager in daily operations and lead in their absence.
• Bring the brand to life by delivering outstanding guest experiences.
• Act as a role model and coach the team to perform at high standards.
• Uphold brand standards and ensure customer and team safety.

Skills

Customer service

Leadership

Communication

Team management

Training and development

Allergen controls

English proficiency

Job description

• Salary for Advertising: £31,000 - £35,000 + Bonus
• Dept. L4/House: Chestnut Tree Farm (Ipswich) - 05795

Company Description

Join us at Farmhouse Inns, where we’re big on quality as we are with our portions, which is why our carveries slow-roast our meats for 14-hours, freshly prepare our veg, create fluffy, handmade Yorkies, ruffle-up our perfectly crispy roast potatoes, and bake and hand-decorate our giant cakes in our kitchen every day.

Job Description

As Assistant Manager, you’llbe at the heart of our management team, helping to ensure the smooth running of a busy pub. From the moment you step through the door, you lead by example making sure our Customers, and teams, have a great time.

Qualifications

What you'll do as an Assistant Manager...

• Support the General Manager in the day to day running of the business and leading the business in their absence.
• Bring our brand to life by leading the team in delivering amazing experiences for our customers.
• Act as a role model for the team and support with training and development.
• Be a champion of brand standards & ensure customer & team safety at all times.

What you'll bring...

• You’ll be passionate about delivering amazing experiences for customers.
• You’ll be great with people, and as a result, have great communication and leadership skills making sure you get the best out of people.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A keen eye for every small detail and a desire to uphold high standards in all that you do.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.
• As this role may involve covering the business in the General Manager’s absence, you’ll need to be eligible to hold a Personal Licence. You don’t need to have one when you apply. If you’re successful, Greene King will support you through the process of obtaining your licence.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.