Assistant Manager - Live In

The Inn Collection Group; Coniston; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Birthday paid holiday

Lead-Inn development program

Paid Breaks

50% off food

£1 January–March stays

1/3 off room bookings

£50 on same day bookings

15% off bed and breakfast for loved-1s

Employee Assistance Program

Give-inn back scheme

Best Pub Employer award

Colleague accommodation

Job summary

The Inn Collection Group in Coniston is seeking an Assistant Manager to help the General Manager deliver exceptional hospitality and a home-from-home experience for guests. You will lead daily operations, supervise staff, and ensure service standards are consistently met while maintaining a warm, welcoming atmosphere.

Based at a lakefront inn, you will manage shift operations, liaise with chefs and suppliers, and take responsibility for stock, ordering, and guest responses, including occasional

Qualifications

• Proven leadership and people-management skills.
• Strong customer-service mindset with guest-centred approach.
• Experience in busy hospitality environments is preferred.

Responsibilities

• Oversee daily inn operations and lead the team to deliver company standards.
• Collaborate with Chefs, Management and Suppliers to ensure smooth service.
• Manage stocktakes, ordering, and accounts administration as required.
• Provide hands-on leadership, training, and support for front-of-house and kitchen teams.
• Assist General Manager in driving guest satisfaction and operational efficiency.

Skills

Leadership

Staff development

Customer service

Hospitality experience

Job description

What makes the perfect pub? It's great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do.

The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, , and honesty, all with the goal of Making People Happy.

How we say thank you!

• Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead-Inn development program.
• Take the time you need to rest and recharge; Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns
• Relax with a stay at any of our Inns during January, February, and March for just £1.
• Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
• Experience a spontaneous trip away with £50 on same day bookings
• It's not just for you-your loved ones can enjoy 15% off bed and breakfast too!
• 24/7 confidential support is always there when you need it with our Employee Assistance Programme
• Tronc (...that's tips to me and you)
• Contribute to a company that gives back through our Give-inn back scheme
• Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.

Located on the shores of Coniston Water, this classic Lakeland slate building offers sensational views of the lake and surrounding fells. Recently restored to its former glory, it stands as a stunning landmark with the tranquil waters just a short walk away, providing the perfect backdrop for those looking to enjoy the natural beauty of the Lake District.

You'll Fit Right Inn

As an Assistant Manager you will be key to supporting the General Manager in ensuring that our Inn feels like a home away from home for our guests. Reporting directly to the General Manager, you will play a key role in leading the team, managing daily operations, and creating a welcoming and efficient environment for both staff and guests.

In this role, you will work closely with the General Manager to oversee daily duties, lead a team to deliver company standards, and manage the Inn's day-to-day operations. You'll need to be hands-on and approachable, leading by example, and fostering a positive and collaborative atmosphere. You will handle everything from managing shift operations in our busy, fast-paced environment to conducting administrative tasks, liaising with Chefs, Management, and Suppliers. This includes stocktake and ordering, handling accounts management, and being available for occasional sleepovers and guest responses.

If you have a strong background in food and hospitality, a passion for customer service, and the ability to inspire and motivate a team, we think you’ll fit right inn...

This role encourages our assistant managers to lead, mentor, and create impactful results for the team.

This role comes with the added benefit of colleague accommodation.