Assistant Manager — Lead Teams, Grow Fast, Flexible Hours

Flow Recruitment; Crawley; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Monthly bonus

Pension plan

28 days holiday

Extra holidays with service

One in four weekends off

Training & development

Bowling/golf vouchers

Food discount

Employee Assistance Programme

Well-being program

Healthcare plan

Long service awards

Charity donation

Enhanced parental leave

Flexible working

Job summary

Flow Recruitment is recruiting for an Assistant Manager in Crawley to lead a fast-paced centre. You will coach and mentor the team on shift, ensuring superb customer service and a safe, enjoyable environment for guests.

You will be hands-on across all areas and support the General Manager with back-of-house duties and front-of-house operations. You will drive financial targets and service standards, while inspiring large teams and maintaining a high-energy, customer-focused culture within a busy

Qualifications

• a minimum of twelve months’ management experience in a fast paced, customer-facing environment ideally within the leisure, hospitality, or retail industry
• be passionate about customer service
• evidence of inspiring and developing large teams

Responsibilities

• coaching and mentoring the team on shift and ensuring the centre is a safe, fun environment for customers
• hands-on across all areas of the busy centre
• support the General Manager with back-of-house duties and running an exceptional operation front of house
• delivering financial targets and service standards

Skills

People management

Customer service

Team leadership

Flexibility

Job description

Flow Recruitment is recruiting for an Assistant Manager in Crawley to lead a fast-paced centre. You will coach and mentor the team on shift, ensuring superb customer service and a safe, enjoyable environment for guests.

You will be hands-on across all areas and support the General Manager with back-of-house duties and front-of-house operations. You will drive financial targets and service standards, while inspiring large teams and maintaining a high-energy, customer-focused culture within a busy