Assistant Manager - Lead Team, Elevate Guest Experience

Mitchells & Butlers plc; Cardiff; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Pension

28 days holiday

Staff discounts across brands

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Job summary

Miller & Carter is seeking an Assistant Manager for the Cardiff Thornhill location. In this role you will support the General Manager, lead the team, and mentor staff to ensure exceptional guest experiences. You will be a role model, train the team, and drive service standards to create memorable dining moments for guests.

Join us at Miller & Carter to grow in a fast-paced hospitality environment with opportunities for progression and development within Mitchells & Butlers plc.

Qualifications

• Experience in managing or supervising a team in a hospitality setting.
• Ability to train and mentor staff to achieve service standards.
• Strong communication and interpersonal skills for guest handling and team motivation.

Responsibilities

• Support the General Manager in day-to-day operations.
• Lead and motivate the team to deliver excellent guest experience.
• Coach and develop team members to reach their potential.

Skills

Management experience

Training and development

Communication skills

Team leadership

Job description

Miller & Carter is seeking an Assistant Manager for the Cardiff Thornhill location. In this role you will support the General Manager, lead the team, and mentor staff to ensure exceptional guest experiences. You will be a role model, train the team, and drive service standards to create memorable dining moments for guests.

Join us at Miller & Carter to grow in a fast-paced hospitality environment with opportunities for progression and development within Mitchells & Butlers plc.