Assistant Manager

Mitchells & Butlers plc; Cardiff; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Pension

28 days holiday

Staff discounts across brands

Shares

Job summary

Miller & Carter is seeking an Assistant Manager for the Cardiff Thornhill location. In this role you will support the General Manager, lead the team, and mentor staff to ensure exceptional guest experiences. You will be a role model, train the team, and drive service standards to create memorable dining moments for guests.

Join us at Miller & Carter to grow in a fast-paced hospitality environment with opportunities for progression and development within Mitchells & Butlers plc.

Qualifications

• Experience in managing or supervising a team in a hospitality setting.
• Ability to train and mentor staff to achieve service standards.
• Strong communication and interpersonal skills for guest handling and team motivation.

Responsibilities

• Support the General Manager in day-to-day operations.
• Lead and motivate the team to deliver excellent guest experience.
• Coach and develop team members to reach their potential.

Skills

Management experience

Training and development

Communication skills

Team leadership

Job description

As Assistant Manager at Miller & Carter - Cardiff Thornhill, you'll bring your experience to the table, supporting the General Manager in leading your team to success. Through your passion and drive you will motivate your team to deliver excellent guest experience, mentoring each individual to be the best that they can be!

Join us at Miller & Carter, the home of the Steak Geeks. We take the bull by the horns. Picture perfect steaks, butchered, aged and cooked to perfection. We add a special touch to every occasion. If you fancy yourself as a steak geek, we want to hear from you.

All management employees are enrolled onto our unique and industry leading 3 day Steak School, and we are proud as the ONLY restaurant chain to be awarded 'The Masters of Steak' accreditation.

WHAT'S IN IT FOR ME?

• Amazing progression opportunities! We believe in growing our own talent. Last year, we promoted over 150 Assistant Managers to General Managers.
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we've got you covered.
• 20% discount across all off our brands for up to 5 friends and family.
• Discounts on gym memberships.
• Team Socials - work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS ASSISTANT MANAGER YOU'LL...

• Use your management experience to support the General Manager in the day to day running of the business, being the Duty Manager when they are not around.
• Use your communication skills to train and inspire your team to deliver food, drink, and service to be proud of.
• Be the role model and guide development within your team.
• Lead the team to deliver moments that WOW our guest, keeping them coming back.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.