Assistant Manager: Lead Team, Delight Guests, Grow Fast

Crown & Anchor; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

33% staff discount across brands

20% discount for up to 5 friends and\n

Pension

28 days paid holiday

Employee shares

Team socials

Job summary

Crown & Anchor in Greater London is seeking an Assistant Manager to support the General Manager, lead a team, and ensure an exceptional guest experience. You will mentor staff, oversee daily operations, and act as Duty Manager when needed, maintaining high standards across service, food, and environment.

Join Mitchells & Butler’s family and enjoy clear progression opportunities, generous staff discounts across brands, a pension plan, 28 days of paid holiday, and access to wellbeing support.

Qualifications

• Experience in hospitality management or supervising teams.
• Strong communication and coaching abilities.
• Proven track record in delivering excellent guest experiences.

Responsibilities

• Support the General Manager in day-to-day operations.
• Train and inspire the team to deliver high-quality food, drink, and service.
• Be the role model and guide development within the team.
• Lead the team to create WOW moments that bring guests back.

Skills

Leadership

People management

Communication skills

Customer service

Job description

Crown & Anchor in Greater London is seeking an Assistant Manager to support the General Manager, lead a team, and ensure an exceptional guest experience. You will mentor staff, oversee daily operations, and act as Duty Manager when needed, maintaining high standards across service, food, and environment.

Join Mitchells & Butler’s family and enjoy clear progression opportunities, generous staff discounts across brands, a pension plan, 28 days of paid holiday, and access to wellbeing support.