Assistant Manager: Lead Shifts + Bonus & Overtime

Loungers plc; Torquay; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Bonus scheme

Overtime pay

Free meal on each shift

50% food & drink discount

Stream early access to pay

Long service awards

Career development programs

No uniform policy

Loungefest staff party

Overtime and Christmas/Boxing Day time

Job summary

Loungers plc is hiring a dedicated Assistant Manager to support the team at Visto Lounge. This is a full-time role within a growing hospitality brand known for great guest experiences and career progression opportunities.

You’ll lead shifts, coach staff, manage stock and guest concerns, and help recruit new team members while upholding service standards. Expect a competitive package with bonus, overtime and plenty of on-the-job training.

Qualifications

• Experience in restaurants, bars, cafés or coffee shops as a Supervisor, Deputy or Assistant Manager.
• Ability to lead a team, manage shifts and deliver excellent customer service.
• Strong communication and interpersonal skills to engage staff and guests.

Responsibilities

• Lead a variety of shifts (opens/closes/weekends) and motivate the team.
• Coach staff through regular feedback and ensure high standards of service.
• Understand rotas, stock, labour and KPIs, supporting the General Manager.
• Handle customer complaints with sound judgement and maintain allergen standards.
• Assist recruitment and onboard new starters to set them up for success.
• Be a visible host and help build the Lounges reputation in the local community.

Skills

Team leadership

Customer service

Shift management

Communication

People management

POS systems

Stock control

Tools

POS systems

Job description

Loungers plc is hiring a dedicated Assistant Manager to support the team at Visto Lounge. This is a full-time role within a growing hospitality brand known for great guest experiences and career progression opportunities.

You’ll lead shifts, coach staff, manage stock and guest concerns, and help recruit new team members while upholding service standards. Expect a competitive package with bonus, overtime and plenty of on-the-job training.