Assistant Manager — Lead Shifts, Elevate Guest Experience

Loungers plc; Rayleigh; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Bonus scheme

Overtime pay

Free meal on shift

Discount on food and drinks

Career development

No uniform policy

Loungefest party

Early pay access

Job summary

Loungers plc is hiring a full-time Assistant Manager to support the team at Manzano Lounge. This is a great next step for an experienced hospitality assistant manager, with a competitive salary, bonus, paid overtime, and real progression opportunities.

As Assistant Manager you'll lead shifts, support your General Manager, and help deliver exceptional guest experiences across our growing Lounges network in England and Wales. A 40-hour contract option is available alongside a 48-hour contract.

Qualifications

• Experience in hospitality roles such as Supervisor, Deputy or Assistant Manager.
• Strong people skills and guest-focused mindset.
• Ability to lead by example and coach teams.

Responsibilities

• Lead shifts (opens/closes/weekends) and motivate the team.
• Coach the team with regular feedback to foster engagement.
• Manage rotas, stock, labour and KPIs; support the General Manager.
• Handle escalated customer complaints and uphold allergen and food safety standards.
• Assist recruitment and onboarding of new starters.
• Be a welcoming on-floor host and build the Lounges reputation.

Job description

Loungers plc is hiring a full-time Assistant Manager to support the team at Manzano Lounge. This is a great next step for an experienced hospitality assistant manager, with a competitive salary, bonus, paid overtime, and real progression opportunities.

As Assistant Manager you'll lead shifts, support your General Manager, and help deliver exceptional guest experiences across our growing Lounges network in England and Wales. A 40-hour contract option is available alongside a 48-hour contract.