Assistant Manager: Lead Sales, Ops & Talent

ABERCROMBIE AND FITCH; Cardiff; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus

Paid Time Off

Indefinite Contracts

Merchandise Discount

Private Medical Insurance

Life and Disability Insurance

Parental and Adoption Leave

Pension Plan with Company Match

Training and Development

Career Advancement

Global Team

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend business strategy, operations, creativity, and people leadership in a fast-paced retail environment. You will drive sales, oversee daily store routines, and lead hiring, training, and development to build future leaders.

The role emphasizes customer service, fashion knowledge, and visual merchandising, with a focus on operating procedures, omni-channel orders, and brand culture. A 90-day probation may apply.

Qualifications

• Bachelor's degree OR one year of supervisory experience in a customer-facing role.
• Fluency in English.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Education

Bachelor's Degree OR one year of supervisory experience in a customer-facing role

Job description

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend business strategy, operations, creativity, and people leadership in a fast-paced retail environment. You will drive sales, oversee daily store routines, and lead hiring, training, and development to build future leaders.

The role emphasizes customer service, fashion knowledge, and visual merchandising, with a focus on operating procedures, omni-channel orders, and brand culture. A 90-day probation may apply.