Assistant Manager - Lead People & Guest Experience

NFH Restaurants Ltd; Crawley; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Pension scheme

28 days paid holiday

Discount on meals

Free meal while you’re working

Advanced pay via Stream

Job summary

Slim Chickens UK is recruiting an Assistant Manager to back up the General Manager, lead Front of House and Back of House teams, and drive guest hospitality to a high standard. You’ll be part of a growing brand with both daily operations and future expansion in mind.

You will mentor Shift Leaders, deliver training, uphold brand standards, and contribute to local marketing efforts while promoting a positive safety culture across the site.

Qualifications

• Proven leadership expertise and excellent problem-solving skills.
• Previous experience working in a management position within the catering and hospitality industry.
• High level of communication skills with the ability to effectively coach and develop your managers and team.

Responsibilities

• Manage and supervise Shift Leaders and Team Members.
• Support the General Manager to oversee day-to-day restaurant operations to ensure all Company standards are adhered to.
• Support the delivery of all key training with the General Manager and identifying training needs and capability gaps within the team.
• Ensure that all audit requirements are adhered to, including Health and Safety, Food Audits, Stock take, EHO and Financial Audits.
• Build and maintain an efficient team of employees, driving the team towards the business objectives.
• Support the manager to control costs without compromising standards and the Slims guest experience, through weekly and daily line checks.
• Working in Back of House helping and training the team during peak times.
• Comply with all legislative and Company Food Hygiene and Health & Safety requirements and help promote a positive safety culture throughout the business.

Skills

Leadership

Communication

Problem-solving

Team motivation

Job description

Slim Chickens UK is recruiting an Assistant Manager to back up the General Manager, lead Front of House and Back of House teams, and drive guest hospitality to a high standard. You’ll be part of a growing brand with both daily operations and future expansion in mind.

You will mentor Shift Leaders, deliver training, uphold brand standards, and contribute to local marketing efforts while promoting a positive safety culture across the site.