Assistant Manager: Lead & Inspire Guest Experiences

Mitchells & Butlers PLC; Stretford; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Pension

28 days annual holiday

Brand discounts 33%

Shares / Employee stock plan

Gym discounts

Team socials

Job summary

Mitchells & Butlers PLC is seeking an Assistant Manager for All Bar One Trafford Centre to support the General Manager in daily operations and lead a motivated team. You’ll drive guest satisfaction, train staff, and role-model best practices to ensure outstanding service.

Join a brand with strong progression and staff discounts, plus a pension and holiday entitlement. You’ll be part of a vibrant, customer-focused team in a popular city-centre venue.

Qualifications

• Proven management experience in hospitality.
• Ability to train and motivate a team.
• Excellent guest service and communication skills.

Responsibilities

• Support the General Manager in day-to-day operations as Duty Manager when needed.
• Train and inspire the team to deliver food, drink and service to a high standard.
• Be a role model and guide development within the team.
• Lead the team to deliver moments that WOW our guests and drive repeat visits.

Skills

Management experience

Team leadership

Guest service

Communication skills

Tools

POS system

Job description

Mitchells & Butlers PLC is seeking an Assistant Manager for All Bar One Trafford Centre to support the General Manager in daily operations and lead a motivated team. You’ll drive guest satisfaction, train staff, and role-model best practices to ensure outstanding service.

Join a brand with strong progression and staff discounts, plus a pension and holiday entitlement. You’ll be part of a vibrant, customer-focused team in a popular city-centre venue.