Assistant Manager - Lead High-Volume Dining (Flexible Hours)

Zizzi; Chelmsford; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Earned wage access (Stream)

Free meals on shift

50% off food and drinks

24/7 Virtual GP

Employee Assistance Program

Discounts on travel, cinema and brands

Flexible hours

Job summary

Zizzi is looking for an Assistant Manager to drive the restaurant's success. Working closely with the General Manager, you will lead the floor, manage shifts, and keep our team inspired during high-volume periods, delivering the brand's signature hospitality.

You will coach front-of-house staff toward standout guest experiences, own sections of curb appeal and safety, and partner with the GM to monitor performance, financials, and service metrics to be better than yesterday.

Responsibilities

• Step up as the manager in charge in the GM's absence, running seamless shifts and bringing our brand values to life.
• Live and breathe the customer journey, coaching your front of house team to deliver standout, "feel-good" hospitality every day.
• Support team development by giving constructive feedback, building confidence, and keeping team spirit high.
• Take full ownership of the restaurant's "curb appeal", keeping standards and safety spot on.
• Work with the GM to monitor performance, manage the financials, and track service metrics to be "better than yesterday".

Job description

Zizzi is looking for an Assistant Manager to drive the restaurant's success. Working closely with the General Manager, you will lead the floor, manage shifts, and keep our team inspired during high-volume periods, delivering the brand's signature hospitality.

You will coach front-of-house staff toward standout guest experiences, own sections of curb appeal and safety, and partner with the GM to monitor performance, financials, and service metrics to be better than yesterday.