Assistant Manager: Lead High-Impact Hospitality & Growth

Zizzi Restaurants; Cardiff; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Earned wages with Stream

Free meals on shift

50% off food and drinks

Virtual GP

Employee Assistance Program

Discounts on travel and cinema

Flexible hours

Job summary

Zizzi Restaurants is seeking an Assistant Manager to help drive our Cardiff restaurant’s success. You will partner with the General Manager, lead shifts when needed, and keep food and service standards relentlessly high.

You’ll mentor and motivate your team, ensuring a warm, “feel-good” hospitality experience for every guest while balancing a busy dining room. This role offers clear development to a General Manager path.

Qualifications

• Experience as an Assistant Manager, Duty Manager, or Shift Leader in a high-volume environment.
• Coaching teams to create unforgettable guest experiences.
• Obsession for maintaining high brand standards.
• Experience delivering business growth and meeting KPIs.
• Results-focused mindset with keen interest in business results.

Responsibilities

• Lead the floor in the GM's absence, running seamless shifts.
• Coach front of house to deliver standout hospitality.
• Support team development with constructive feedback.
• Own the restaurant's curb appeal, upholding safety and standards.
• Monitor performance, financials, and service metrics.

Skills

Assistant Manager experience

Coaching teams

Brand standards

Business growth

KPIs

Job description

Zizzi Restaurants is seeking an Assistant Manager to help drive our Cardiff restaurant’s success. You will partner with the General Manager, lead shifts when needed, and keep food and service standards relentlessly high.

You’ll mentor and motivate your team, ensuring a warm, “feel-good” hospitality experience for every guest while balancing a busy dining room. This role offers clear development to a General Manager path.