Assistant Manager — Lead Guest Experiences & Team

Hungry Horse - BRA_104; Ellesmere Port; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Salary & pension

Career progression

Staff discounts

Employee assistance

Maternity/Paternity policies

Menopause Friendly

Wagestream access

Retail discounts

Refer a friend bonus

Job summary

Hungry Horse pub in Meols is seeking an Assistant Manager to be at the heart of our management team, ensuring the smooth running of a busy pub and delivering memorable experiences for customers and teams.

You will support the General Manager, lead the team, train and develop staff, uphold brand standards, and keep safety at the forefront during busy shifts. This role offers a rewarding hospitality career and progression across our brands.

Qualifications

• Lead and motivate the team to deliver outstanding guest experiences.
• Support the General Manager in daily operations and during absences.
• Uphold brand standards and safety across shifts.
• Develop staff through coaching and training.

Responsibilities

• Lead by example to ensure customers and teams have a great time.
• Manage busy shifts and handle on-the-floor challenges.
• Ensure brand standards and customer safety at all times.

Skills

People leadership

Communication

Adaptability

Attention to detail

Customer experience

Job description

Hungry Horse pub in Meols is seeking an Assistant Manager to be at the heart of our management team, ensuring the smooth running of a busy pub and delivering memorable experiences for customers and teams.

You will support the General Manager, lead the team, train and develop staff, uphold brand standards, and keep safety at the forefront during busy shifts. This role offers a rewarding hospitality career and progression across our brands.